Dir-Inside Sales

About the role

The position is responsible for driving seamless customer experiences and personalized support throughout the customer journey in the small & medium business segment; fostering deep customer relationships, driving engagement, creating value, and ultimately growing revenue.

Responsibilities

• Manage multiple Associate Directors as direct reports who lead a account management teams consisting of Strategic Account Managers.
• Plan and prioritize activity and sales and renewal pipeline for leaders to achieve goals with an emphasis on team management, productivity and accurate forecasting.
• Meet regularly with team members either individually or in groups to provide feedback, coaching, and direction for daily sales activities.
• Identify, plan, and execute strategies for achieving monthly, quarterly, and annual sales goals.
• Communicate with other various departments in collaborative efforts and maintain relationships with these departments to ensure future sales and customer success.
• Navigate effectively through the company structure and culture to achieve the desired outcomes for the team.
• Create a team environment which motivates all employees to do their best and set the tone at the top for a respectful and supportive workplace.

Requirements

• Bachelor’s degree or four or more years of work experience.
• Six or more years of relevant work experience.
• A track record of demonstrated sales success – consistency in meeting and exceeding device and lead conversion targets for a sustained amount of time.
• A history of sales mentorship and office leadership – having positively impacted the performance and results of others on their team and/or in the office.

Qualifications

• A degree.
• Four or more years of SAAS, marketing, training, and/or customer service experience.
• Effective negotiation and closing skills.

Skills

• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Ability to motivate and coach team members.
• Experience in SaaS, marketing, and customer service.

Benefits

• Health and wellness benefits including medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance.
• Matched 401(k) savings plan.
• Up to 8 company paid holidays per year and up to 6 personal days per year.
• Paid parental leave.
• Adoption assistance.
• Tuition assistance.
• Other incentives.

Pay

• $118,000.00 - $205,900.00 annually.

Schedule

• This role is hybrid, combining remote work with office days set by the manager.