Dining Room Supervisor

Duties And Responsibilities

• Maintain a customer focused attitude at all times while managing the food distribution, balancing the serving responsibilities among the food servers.
• Ensure visibility during meal times by seating and greeting residents, addressing any concerns, and ensuring that their needs have been met.
• Prepares schedules and assigns tasks to wait staff, including assigning tables and closing duties.
• Ensure wait staff meets company standards including appearance and dress attire, customer service standards, and proper food handling techniques.
• Trains wait staff on all operating procedures and menu education.
• Promotes customer engagement activities and interacts with residents during meal times to monitor resident satisfaction or concerns about food service and develops plans to address as appropriate.
• Facilitate highest quality and service practices in all Food and Beverage sanitation standards and service to the residents in the dining room.
• Communicates with food kitchen personnel for adjustments and shares resident feedback.
• Maintains Toast POS System by adding menu items, adding/deleting employees to Toast system.
• Performs other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Two (2) years’ experience in fine dining.
• Dining Room Supervisory experience preferred.
• Excellent communication, organization, and customer service skills.
• Ability to stand or walk for 8-hour shifts and lift at least 20 pounds.

Company Overview

True Connection Communities (TCC) is a rapidly growing Senior Housing platform focused on the Active Adult and Independent Living segments of the business. At TCC, every day is an opportunity at our Senior Living Community for all our team members to make lasting connections with each other, residents, and resident’s families in a profound and personal way. Team members serve as a bridge between the residents, families, and the company allowing us to provide the absolute best experience for all. At True Connection Communities, you’ll find opportunities to impact lives whether you have direct contact with residents, or support or lead someone who does. For more information on True Connection Communities visit www.trueconnectioncommunities.com.