Dining Room Supervisor

Position Summary

The Dining Room Supervisor oversees the daily operation of the dining room, ensuring exceptional service and a welcoming dining experience for our residents. This role leads and supports the dining team, coordinates meal service, assists with scheduling and training, and helps maintain a clean, organized, and resident-focused dining environment.

Responsibilities

• Supervise daily dining room operations and ensure smooth, timely meal service.
• Lead, coach, and motivate dining room servers to provide exceptional customer service.
• Create and manage server schedules.
• Assign responsibilities and clearly communicate expectations to team members.
• Take resident meal and beverage orders accurately and ensure preferences are met.
• Assist with seating residents and create a warm, welcoming dining experience.
• Cook service between the kitchen and dining room to ensure efficient food delivery.
• Assist with dining room and kitchen setup and cleanup before and after meals.
• Deliver room service trays to residents as requested.
• Assist with kitchen helper and dishwasher duties when needed.
• Maintain cleanliness, organization, and safety throughout the dining areas.
• Foster a positive team environment while ensuring residents receive exceptional hospitality and service.

Qualifications

• Minimum of 3 years of experience in a restaurant, hospitality, hotel, country club, or senior living dining environment is required.
• At least 1 year of supervisory or team leadership experience is required.
• Experience scheduling staff and leading front-of-house operations.
• Valid Arizona Food Handler Card.
• Excellent customer service, communication, and interpersonal skills.
• Ability to lead by example in a fast-paced, team-oriented environment.
• Passion for serving seniors and creating an exceptional dining experience.
• Ability to read, write, and speak English sufficient to perform job duties.
• Ability to receive and apply constructive feedback.
• Ability to obtain an Arizona Fingerprint Clearance Card.