Dining Room Supervisor

About the role

As our Dining Room Supervisor, you will be an active lead server during meal periods and will play a pivotal role in shaping an exceptional dining experience for our residents and guests. As a valued team member of the community leadership team, you’ll actively contribute to the overall culture, operations, and resident experience, ensuring that every meal is more than just food on a plate; it’s a moment of meaningful connection.

Responsibilities

• Hire and onboard Servers in coordination with Community Managers and/or Executive Chef; provide training and ongoing coaching, support development and growth of Server team, while ensuring schedules align with RLC Labor Model.
• Ensure dining room cleanliness, organization, and systems are consistent per the RLC Operations Guide; monitor, stock and clean the Chef’s Pantry and Bistro to maintain freshness, sanitation and excellent presentation; assign cleaning responsibilities and supporting tasks to Servers.
• Lead and monitor dining service quality to guarantee resident and guest satisfaction; personally welcome new residents following the RLC Orientation process; and ensure prompt retrieval of room service trays.
• Participate in community leadership meetings and collaborate with the team to address resident needs, plan upcoming events, and support overall business objectives.

Requirements

• Must be at least 21 years of age or older.
• Flexibility: your primary schedule will be Monday-Friday 11:00am to 7:30pm, however, additional hours to assist with events and holidays will be required.
• Previous service leadership experience is desired.
• Basic Microsoft Office skills required (Excel and Outlook).
• ServSafe® Manager food safety certification or obtain within 90 days of hire.
• Food Handlers permit as required by local ordinances or obtain within two (2) weeks of hire.

Qualifications

• Must have a valid driver's license and reliable transportation.
• Must be able to lift up to 50 pounds.
• Must be able to work in a fast-paced environment.

Skills

• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Customer service orientation.
• Team player with a servant heart.

Benefits

• Competitive compensation and benefits.
• $341 benefit stipend per pay period to apply toward: Health, Dental, Vision, Life Insurance, Short- & Long-Term Disability, HSA, FSA, LSA, Accident & Hospital Indemnity, Legal & Identity Theft Protection, Paid Time Off, 401(k) with employer match.

Pay

Competitive compensation.

Schedule

Primary schedule: Monday-Friday 11:00am to 7:30pm; additional hours may be required for events and holidays.