Dining Room Manager - Fine Dining Assisted Living

About the role

The Dining Room Manager leads daily front-of-house dining operations primarily in assisted living, supporting memory care as needed.

Responsibilities

• Supervise and support dining staff with professional communication, ensuring a safe, resident-centered experience that respects dignity, preferences, and dietary needs.
• Oversee dining setup, ambiance, cleanliness, service flow, and station readiness, conducting pre-shift meetings to review menus, allergens, and resident preferences.
• Collaborate with culinary, wellness, nursing, and community teams to support accurate diet communication and service excellence.
• Coach staff on service standards, safety, communication, and resident dignity; utilize service tools for order accuracy, billing, and issue resolution.
• Monitor resident feedback, food comments, and family concerns, communicating trends and corrective actions to leadership.
• Assist with scheduling, training, inventory management, and community events, ensuring organized and polished execution.
• Address concerns promptly, documenting and escalating serious or care-related issues as needed.

Qualifications & Skills

• High school diploma required; hospitality, culinary, senior living, or food service degree preferred.
• Minimum 2 years of experience in hospitality, senior living, or healthcare dining; supervisory experience preferred.
• POS experience required; TOAST experience preferred.
• Strong communication, coaching, and team management skills with attention to detail.
• ServSafe or Food Handler certification preferred or required by regulation.
• Ability to work flexible hours, including nights, weekends, and holidays.

Core Competencies

• Building trust
• Collaboration
• Communication
• Results delivery
• Problem solving
• Initiative
• Resident focus
• Accountability

Physical Requirements

• Ability to walk, sit, stand, lift up to 50 lbs, and work flexible schedules including special events.