Dining Room Busser- Twin Farms

About the role

The Dining Room Busser plays an important supporting role in creating a seamless and highly personalized dining experience for Twin Farms guests. Working closely with servers, Dining leadership, and the Culinary team, the Busser helps maintain the pace, cleanliness, organization, and presentation of the Dining Room throughout service.

Responsibilities

• Prepare the Dining Room and service areas before each meal period, including table settings, linens, glassware, silverware, and other service items.
• Maintain clean, organized, and fully stocked service stations throughout service.
• Clear and reset tables promptly and discreetly while maintaining the flow and atmosphere of the dining experience.
• Aid servers with water service, bread service, food running, clearing, and other guest needs as directed.
• Anticipate when tables or service areas need attention without waiting to be asked.
• Support the timely delivery of food and beverages while helping ensure items reach the correct guest.
• Communicate clearly with servers and Dining leadership regarding guest needs, pacing, dietary considerations, and service priorities.
• Maintain excellent cleanliness and presentation standards throughout the Dining Room and back-of-house service areas.
• Polish and organize glassware, silverware, plateware, and other dining equipment.
• Assist with setup and breakdown for private dining, special events, culinary experiences, and other Food & Beverage programming.
• Support in-room dining and other dining operations as needed.
• Handle guest belongings, tableware, and service equipment carefully and professionally.
• Absorb and communicate information about guest needs and preferences.
• Assist the Dining team wherever needed to ensure seamless service.

Requirements

• Genuine interest in hospitality and creating a welcoming guest experience.
• Strong attention to detail and awareness of surroundings.
• Ability to work efficiently while remaining calm and professional.
• Willingness to take direction and support the team wherever needed.
• Clear and respectful communication skills.
• Ability to anticipate needs and take initiative.
• Dependable, punctual, and able to maintain a flexible schedule.
• Comfortable working collaboratively with Dining, Culinary, and other departments.
• Ability to learn Twin Farms service standards, guest preferences, and dining procedures.

Qualifications

• A successful Dining Room Busser notices the details before they become problems.
• Tables are ready, service stations stay organized, servers have what they need, and guests experience smooth service without necessarily seeing all the work happening behind the scenes.

Skills

• Genuine interest in hospitality and creating a welcoming guest experience.
• Strong attention to detail and awareness of surroundings.
• Ability to work efficiently while remaining calm and professional.
• Willingness to take direction and support the team wherever needed.
• Clear and respectful communication skills.
• Ability to anticipate needs and take initiative.

Benefits

• Complimentary life insurance
• 401(k) retirement plan with employer match
• Paid holidays and sick time
• Employee Assistance Program (EAP) with confidential support and resources
• Daily staff meal
• Training, professional development, and tuition assistance
• Employee referral bonuses
• Exclusive dining and lodging privileges

Pay

Twin Farms provides a competitive salary commensurate with experience and qualifications.

Schedule

The schedule is flexible based on business needs, including evenings, weekends, holidays, and periods of high guest demand.