Dining Ambassador

About the Role

Responsible for communications between the nursing units and Dietetic Services regarding patient menus, diet changes, tray delivery, and general patient services. Ensures seamless coordination to support patient nutritional needs and service accuracy.

Responsibilities

• Assess patient’s ability to utilize the meal ordering system and ensure service accuracy.
• Adhere to standards related to food quality and service excellence.
• Develop menu tallies for food production.
• Monitor NPO (nothing by mouth) and tube feeding protocols.
• Respond accurately and efficiently to physician diet order changes by providing patients with menus that correspond to their diet orders.
• Maintain critical communication with dietitians and department management regarding patient concerns.
• Demonstrate a high level of patient service and satisfaction.
• Perform computer-related activities as required.
• Perform job duties in accordance with the mission, vision, and values of Tampa General Hospital.

Requirements

• Ability to accurately comprehend and respond to oral and written instructions in English for patient safety.
• Demonstrate basic computer skills and a history of customer service.
• Two (2) years of experience working in a hospital, commercial restaurant, or other food service operation is a plus.

Schedule

• Full-time, on-site position.
• Shift: Evening (6:30 AM – 3:00 PM).

Pay

Minimum starting salary: $15.00 per hour.

Work Location: TGH Main Campus, Tampa General Hospital.