Digital Transformation Lead

Responsibilities

• Identify, collect, and analyze site digital and data needs to inform transformation initiatives.
• Partner closely with the ZTD Business partner to leverage the GMS Demand Intake for site digital needs.
• Translate pain points into use cases with clear problem statements and success criteria.
• Create business cases with baselines, expected benefits, costs, risks, and validation approach.
• Align operations, quality, engineering, IT/OT, supply chain, and EHS around shared outcomes and standard solutions.
• Maintain a transparent, prioritized backlog mapped to global product roadmaps.
• Escalate constraints proactively and drive issue resolution.
• Share latest Digital initiatives and act as a local change agent while collaborating globally within the Digital & Data Champion Network.
• Coordinate requirements, design reviews, and alignment to enterprise reference architectures and data models.
• Plan and lead User Acceptance Testing (UAT), training, communications, and go-live hypercare with clear roles & responsibilities.
• Align site needs with enterprise solutions and data governance by partnering with Global Analytics and Data Stewards.
• Manage change controls: ensure all changes are documented, reviewed, and approved per ZTD change management governance.
• Enable citizen developers (Power BI and others): provision data access and coach on data governance, modeling, and visualization best practices.
• Administer user access and security for site digital platforms to maintain compliance and data integrity; serve as site approver for promoting solutions to Production.
• Publish validated solutions with Data Stewards to the GMS Analytics Landing page for broad access.
• Lead periodic recertifications of user access and adoption; conduct reviews per ITSO-00011, identifying, documenting, and remediating non-conformances in line with TRM&C procedures.
• Maintain site digital environments (dev/test/QA/prod) and keep the Data Dictionary and Glossary current.
• Partner with TRM&C (third-party risk management & compliance) to assess compliance risk (application, solution, third-party), ensure documentation per the ZTD process framework, and meet regulatory and internal governance requirements.
• Track digital adoption, usage, and value; publish KPIs (key performance indicators), OKRs (objectives & key results), and lessons learned to site and global forums within the organizational change management framework.
• Institutionalize continuous improvement cycles and handover to steady-state ownership.
• Contribute to global playbooks, templates, and communities of practice.

Qualifications

• Bachelor's degree in engineering or computer science is strongly preferred.
• 4+ years' experience or strong interest in digital transformation, data analytics, and digital technologies.
• Proven stakeholder engagement and communication skills across shopfloor to leadership.
• Familiarity with MES, LIMS, historians, EBR, DCS/PLC, batch records, and data governance practices.
• Working knowledge of GMP, GAMP5, CSV/CSA, data integrity (ALCOA+), and computerized system validation/assurance.
• Comfortable facilitating training and change management at the shop-floor level.
• Ability to manage multiple initiatives, prioritize, and deliver outcomes in a regulated environment.
• Hands-on with analytics/visualization preferred (Power BI, SQL, Python or similar); experience with statistical or advanced analytics a plus.

About Zoetis

Zoetis, Inc. is the world leader in animal health care products. Our purpose is to nurture the world and humankind by advancing care for animals. We discover, develop, manufacture, and commercialize vaccines, medicines, diagnostics, and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection, and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies, and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.