Digital Technology Intern

About the role

Provide Digital Technology support for end user population within both office and manufacturing environments. Exposure to a wide range of software and hardware skillsets within an onsite support team. Focus on problem solving incidents and documented repeatable tasks.

Responsibilities

• Follow documented software installations and hardware configurations.
• Build upon troubleshooting skillset addressing problematic incidents.
• Exposure to Digital Technology Incident and Requests ticketing system.
• Develop communication skills through daily interaction with end user populations.
• Contribute to a favorable working climate through a friendly manner and cooperative attitude within a technology team.
• Follow established departmental and other required procedures.
• Willingly assist others as necessary to meet deadlines.
• Understand the requirements and expectations within a team environment and end user population that relies upon that support structure.
• Learn to meet timelines while adhering to establish standards and level of service.
• Other duties as assigned.

Requirements

Student pursuing a degree focusing on Digital/Information Technology. This is a YEAR-ROUND internship; individual must be willing to commute or relocate to Oshkosh, WI to be considered. Graduation date on or after May 2027 with the ability to work 20 hours a week during the school year and 40 hours a week over winter/summer breaks.

Standout Qualifications

• Cumulative GPA of 3.0 or above.
• Experience and aptitude with computer software installations and both desktop/laptop hardware.
• Customer service or support experience.

Pay

Pay Range: $18.00 - $37.00