Digital Technologist

Responsibilities

• Provide expert, on-the-ground troubleshooting for students and faculty during labs.
• Resolve complex installation and configuration issues for computational platforms (e.g., Python, R) on personal and university devices.
• Maintain, optimize, and future-proof advanced displays, integrated media platforms, and specialized hardware within the Data Visualization Lab.
• Serve as the primary academic liaison to ITS. Co-author technical specifications and hardware/software requirements to ensure central IT infrastructure aligns with advanced computing and visualization needs.
• Partner with CS and Data Analytics faculty to seamlessly integrate new technical tools, specialized software, and advanced A/V workflows into the curriculum.
• Oversee accounts, user permissions, and secure connections to high-speed computing resources and specialized support software.
• Act as a strategic advisor for campus building updates, designing blueprints to scale advanced media and data reasoning tools into other university learning spaces.
• Author user-friendly "Quick-Start" guides and documentation for specialized lab equipment and software; conduct hands-on training sessions for students and faculty.
• Partner with ITS to ensure all Computer Science and Data Analytics software packages are properly licensed, updated, and fully functional.

Requirements

• Minimum of 5 years of demonstrated expertise in programming language environment management and troubleshooting across multiple operating systems (macOS, Windows, Linux).
• Experience with professional A/V systems and integrated classroom technologies (preferably Extron).
• Ability to work independently and manage multiple technical priorities under tight deadlines.
• Excellent communication skills with the ability to translate complex technical concepts for a diverse academic audience.

Preferred Requirements

• Experience in a higher education environment supporting STEM disciplines.
• Familiarity with Data Visualization tools such as Tableau.
• Demonstrated ability to manage long-term technology projects (e.g., lab refreshes or software migrations) while maintaining daily support availability.

Pay

Salary Range: $90,000 - $100,000