Digital/Technical Product Manager Lead

About the role

This role will shape the vision and strategy for a key digital product experience that supports member engagement and loyalty. You will use data-driven insights to guide roadmap priorities, improve satisfaction, and deliver capabilities that create meaningful value for customers. The position requires close partnership with cross-functional teams to translate business needs into effective product outcomes in a highly regulated financial environment.

Responsibilities

• Develop product strategy and vision for the loyalty program
• Analyze performance data to enhance member satisfaction
• Lead cross-functional teams to deliver innovative recognition capabilities
• Create and maintain product roadmaps based on market insights
• Conduct research to apply industry best practices for product effectiveness
• Manage ambiguity and drive clarity among stakeholders
• Mentor team members and ensure effective issue resolution

Qualifications

• Bachelor's degree or 4 years of relevant experience
• 8 years of Digital/Technology Product Management experience, or 6 years with an advanced degree
• Comprehensive knowledge of technology and digital products, as well as data analysis techniques
• Proven ability to communicate complex concepts to diverse audiences

Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) and pension plans
• Life insurance and parental benefits
• Adoption assistance and paid time off, including holidays
• 16 paid volunteer hours and wellness programs
• Career path planning and continuing education opportunities

Pay

$143,320 – $273,930 annually

Location & schedule

Remote — US-based candidates only; no visa sponsorship available.