Digital Support Specialist

Additional Requirements

• To be considered, please attach your resume.
• This position is eligible for Veterans’ Preference per ARSD 55:10:02:08.
• If you possess a National Career Readiness Certificate, please submit the certificate with your application.
• The State of South Dakota does not sponsor work visas for new or existing employees.
• All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9.
• The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.
• The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits.

Responsibilities

The Digital Support Specialist is responsible for effective daily operations of SDPBs Open Government services across a variety of platforms, including but not limited to the SDPB website, YouTube, social media, and other digital media outlets. Under the direction of SDPB’s Digital Strategy Manager, the Digital Support Specialist will ensure that SDPB Open Government meetings, livestreams, and archives are processed and maintained according to internal standards and state regulations. This position will also be expected to collect and coordinate digital analytics data to be used in reporting, regularly deliver finalized materials to state agencies and archives, and assist the Digital Department in local content support as needed.

Requirements

• A versatile understanding of digital media platforms and processing, and demonstrated experience and aptitude in scheduling, record keeping, data collection, and similar administrative support functions.
• Must be organized, detailed, and demonstrate excellent communication skills with a demonstrated ability to work effectively in a team environment.
• A Bachelor's Degree or 3 years’ experience in related field is preferred.
• Experience with Adobe Creative Suite, Microsoft Office, and an understanding of mainstream social media is also beneficial.

Qualifications

• Communications standards and practices;
• Web content management systems and social media sites.

Skills

• Ability To establish and maintain effective working relationships;
• Communicate information clearly and concisely with a wide variety of personalities;
• Multitask and demonstrate strong prioritization skills;
• Pay close attention to detailed information;
• Work under deadline pressure.

Benefits

• $0 premium employee health insurance option plus eleven paid holidays,
• generous vacation and sick leave accrual,
• dental, vision, and other insurance options,
• and retirement benefits.