Digital Specialist I - Mon–Fri 7:00 AM – 3:30 PM

About the Role

This position is responsible for accurately preparing and scanning a high volume of data to convert printed material into digital images within a reasonable proximity to department hourly average.

Responsibilities

• Prepare and scan paper documents according to customer specifications and directions.
• Accept and adapt to changes in specifications and directions as customer needs evolve.
• Utilize the automatic feeder and flatbed scanner to scan a variety of paper sizes.
• Set scanner parameters for each job to ensure accurate handling per customer specifications.
• Perform daily maintenance and cleaning of scanners to ensure image quality.
• Log document and box numbers assigned during scanning for future retrieval.
• Assist other team members with document preparation and indexing.
• Complete all other tasks assigned by supervisor or Director of Operations.

Requirements

• Detailed knowledge of the digital scanning process, including an understanding of how digital scanners work.
• Ability to locate and select appropriate client files in the computer system for scanning into the correct location.
• Able and willing to consistently report to work on time and prepared to perform duties.
• Understanding of the need to set and meet departmental productivity benchmarks and quality standards.
• Well-organized and detail-oriented.
• Able to work both on a team and individually.
• Must be able and willing to communicate effectively in English.
• Proficiency using a computer workstation and scanner systems.
• Ability to troubleshoot computer problems related to electronic document conversion.
• Must be able and willing to work overtime hours as needed.
• Must have a positive and respectful attitude toward coworkers and customers.
• Must be able and willing to follow company policies and procedures.

Work Environment

• Must be able to tolerate heat in the summer and cold in the winter.

Physical Demands

• Regularly required to stand and walk; occasionally required to sit, climb/balance, stoop, kneel, or crouch.
• Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs.
• Regularly required to talk, hear, read, and identify numbers for accurate order filling and material receiving.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Activities, duties, and responsibilities may change at any time with or without notice.