Digital Services Technical Field Services Internship Summer 2027

About the role

This is a full‑time (40 hours/week), 14‑week onsite summer internship occurring during one of the following periods: May 3 – August 13, 2027 or May 10 – August 20, 2027. The position is based near the East Beltline office in Grand Rapids. This role will partner directly with Technical Field Services teams and will involve both direct in‑person and virtual support of all technology equipment utilized by team members, including computers, printers, mobile devices and much more.

Responsibilities

• Maintains accountability for completing support tasks as directed.
• Maintains clear and appropriate documentation of actions taken.
• Analyzes department processes and other Corewell Health systems encountered and makes recommendations for improvements, as appropriate.
• Participates in quality monitoring and process improvement activities.
• Communicates, collaborates, and acts as a team player to ensure continuity and coordination of services.

Requirements

Applicants must currently have senior or junior standing and anticipate graduating between May 2027 and May 2028.

Skills

• Experience with Microsoft Windows and Microsoft M365 troubleshooting.
• Experience with mobile device configuration and troubleshooting.
• Experience with software installation and configuration, conference room support, and hardware configuration and troubleshooting.

Benefits

• Comprehensive benefits package to meet financial, health, and work/life balance goals.
• On‑demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and more.
• Optional identity‑theft protection, home and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.

Schedule

Shift: Day (United States of America). Weekly scheduled hours: 40 hours (8:00 a.m. – 5:00 p.m.), Monday to Friday.