Digital Services Development Support and Operations Internship Summer 2027

About the role

This team plays a crucial role in maintaining and enhancing the custom software solutions developed over the past two decades at Priority Health. By ensuring these systems run smoothly and efficiently, they directly support our mission to improve health, instill humanity, and inspire hope. Their work helps provide reliable and innovative tools that empower healthcare professionals to deliver exceptional care and support to our community. This team loves variety and collaboration. While they often work on tasks individually, they come together regularly to solve problems, enhance systems, and implement new updates. They value people who bring their best selves to work and contribute to our dynamic environment. Belonging to their team means being part of a supportive, fun, and innovative group that values both hard work and a strong sense of connection. The internship is hybrid, full‑time (40 hours/week), and lasts 14 weeks. Available sessions are May 3 – August 13, 2027 or May 10 – August 20, 2027. Open to candidates residing near the West (Grand Rapids), East (Southfield), or South (St. Joseph) regions. In your Workday application, please include the name of your current university, degree, and expected graduation date (or completion date, if applicable).

Responsibilities

• System Enhancements: Help improve our software by adding new features or making it run smoother. You’ll work with our business customers on improvements and bring your ideas to life.
• Bug Fixing and Troubleshooting: Get hands-on experience by finding and fixing issues in our systems. It’s a great way to learn the ins and outs of our software and keep everything running smoothly.
• Maintains accountability for completing support tasks as directed.
• Maintains clear and appropriate documentation of actions taken.
• May analyzes department processes and other Spectrum Health systems encountered and makes recommendations improvements, as appropriate.
• Participates in quality monitoring activities/process improvement activities.
• Communicates, collaborates, and acts as a team player with others to ensure continuity and coordination of services.

Requirements

• High School Diploma or equivalent
• Currently enrolled in a university pursuing an Associate's or Bachelor's degree in area of accountability.
• May also be a recent graduate from an Associate's or Bachelor's degree program.

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Schedule

Full-time (40 hours/week), 14-week hybrid summer internship. Scheduled Monday to Friday, 8:00 a.m. to 5:00 p.m. Available time frames: May 3 – August 13, 2027 or May 10 – August 20, 2027. Open to candidates residing near the West (Grand Rapids), East (Southfield), or South (St. Joseph) regions. In your Workday application, include your current university, degree, and expected graduation date.