Digital Sales Engineer

Key Performance Areas

• Conduct outbound and inbound calls to existing and potential customers to introduce personalized solutions and generate interest.
• Proactively qualify the generated leads through targeted outreach efforts, leveraging digital platforms and databases.
• Use of multimedia and interactive digital platforms to effectively communicate product features, benefits, and value proposition.
• Follow up with leads and customers at appropriate intervals to nurture relationships and move them through the sales funnel till the closing of the deal.
• Maintain accurate records of customer interactions, including calls, emails, and social media engagements, in the CRM system.
• Provide technical assistance and product recommendations via email and phone.
• Create repeat special quotes for all Walter products.
• Develop repeat special quotes for all Walter products.
• Collaborate with the digital marketing team to synchronize sales efforts with ongoing digital campaigns and initiatives.
• Manage stakeholders from other teams and departments to align strategies, share customer feedback, identify opportunities for greater customer engagement, and ensure a smooth transition from sales to delivery.
• Use data analytics tools to identify sales trends and optimize sales strategies.
• Collect and communicate relevant business and market intelligence to sales management by using the applicable systems.
• Utilize Walter online catalog and GPS software for providing speeds and feeds for Walter products.
• Utilize Walter costing systems for developing pricing (SAP, CAPP, ENGIN, Workflow) with 3rd party suppliers.
• Aid in optimizing digital sales processes and propose solutions for improvement to streamline customer interactions and improve efficiency.
• Employ consultative selling techniques in communications with customers, developing inquiries into leads and into sales.
• Stay updated on the latest developments and trends in relevant industries and emerging trends related to digital sales methodologies and tools.
• Maintain up to date relevant knowledge of Walter products, digital systems and processes provided by Walter HQ.

Position Responsibilities

• Other duties as assigned by their manager.

Qualifications

• B2B sales experience with a strong interest and understanding of digital sales methodologies.
• Strong technical aptitude which is ideally paired with experience in the cutting tools industry.
• Show initiative, customer-orientation, and persistent determination to achieve exceptional results.
• Eager to embrace new ways of working and have high learning agility skills.
• Problem solving skills to tackle topics that require analytical and innovative thinking.

Skills

• Effective communication skills to convey technical information clearly and persuasively.
• Fluent in English.
• Bachelor’s degree in business administration, engineering, or a related field and/or have equivalent years of experience in sales in the cutting tools industry.
• Ideal living in Central or Eastern Time Zone.

Benefits

• Competitive performance-based compensation program.
• Generous benefit package that includes life, health, and dental insurance, paid vacation and holidays, and a 401(k) retirement savings plan.