Digital Project Manager, Tik Tok Shop

About the role

Join a fast-moving digital commerce team and help drive go-to-market execution for a growing social shopping channel. This hybrid project management role supports campaign planning, live events, influencer activations, product launches, and cross-functional coordination to keep initiatives moving smoothly and on schedule.

Responsibilities

• Manage the go-to-market calendar for upcoming activations, campaigns, launches, and live shopping events
• Coordinate timelines, deliverables, and follow-ups to keep multiple projects on track
• Support the execution of major brand activation moments, including event-based and livestream initiatives
• Collaborate with internal teams and external partners to help bring campaigns and live experiences to life
• Help organize sampling needs, track deadlines, and ensure key stakeholders stay aligned
• Lead or support cross-functional meetings by preparing agendas, capturing notes, and documenting action items
• Maintain reporting, trackers, and program updates to support visibility across the team
• Assist with expense tracking, process documentation, and SOP development for new workflows
• Draft internal newsletters and communication updates for broader merchandising, digital, and marketing groups
• Monitor the team inbox and route requests to the appropriate stakeholders in a timely manner
• Track and prioritize enhancement requests, including outlining business need, value, and risk
• Partner with IT and product teams as needed to gather business requirements and support ongoing improvements

Requirements

• 3-5+ years of experience in project management, merchandising, buying, category management, digital marketing, brand activations, or related work
• Experience supporting retail, eCommerce, CPG, beauty, or consumer-focused initiatives

Skills

• Strong ability to manage calendars, deadlines, and multiple priorities in a fast-paced environment
• Excellent written and verbal communication skills
• Ability to work cross-functionally with internal teams and external partners
• Comfort working in an evolving, ambiguous environment and adapting quickly to changing needs
• Proficiency with Microsoft Office tools, especially Excel and PowerPoint
• Strong organizational skills and attention to detail
• Ability to take initiative, solve problems, and follow through on tasks

Preferred Skills

• Exposure to social commerce, influencer programs, creator partnerships, or livestream campaigns
• Experience coordinating product launches or high-visibility brand activations
• Familiarity with go-to-market planning and merchandising workflows
• Experience creating process documentation or building SOPs
• Comfort working with reporting trackers, program dashboards, or operational updates
• Experience partnering with IT or product teams on business requirements
• Passion for social media and the creator economy

Benefits

• Medical, dental, and vision coverage
• Retirement benefits

Pay

The pay range for this role is $23 - $53 per hour based on qualifications and experience.