Digital Product Manager, Agentic Experiences

We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule as needed. We must not repeat job title. Must include only sections with real specific content. Must not include boilerplate like "Does this position interest you? ..." etc. Must preserve all substantive info. Remove cookie/navigation/legal/EEO etc. Also remove application instructions like "You should apply – even if you don’t match every single requirement!" etc. Also remove "Performs other duties as assigned" maybe keep? It's generic but maybe considered boilerplate? It's a duty line; but it's generic. Might keep as part of responsibilities? It's not specific. Probably drop. We need to parse the posting. Let's extract sections: - Overview: "We are building the next generation of how people interact with Safelite, with agentic AI creating new possibilities for how they access services, make decisions, and engage with us. We are seeking a Digital Product Manager, Agentic Experiences to build and continuously improve intelligent products that create meaningful customer and business value. Reporting to the Product Director, Agentic Experiences, you will own a defined product space within the agentic portfolio. You will identify and prioritize high-value customer and business opportunities, shape product direction, lead discovery and delivery, and use evidence from live interactions to guide how the product evolves. This is a hands-on product role. You will work directly with AI-native tools, interaction data, and agent performance signals to understand what is happening, identify opportunities, test ideas, and determine what comes next. You will partner closely with Design and Engineering to turn that learning into products and capabilities that deliver measurable value." That's about the role. Could be "About the role" section. Then "What You Will Do" with subsections: Own the Product, Discover and Build, AI-Enabled Product Optimization, Measure What Matters, Lead through Partnership. Those are responsibilities. Then "What You Will Need" includes Bachelor's Degree or equivalent work experience Required, 4-6 years of product management or digital product experience... then REQUIRED QUALIFICATIONS list, PREFERRED QUALIFICATIONS list, CORE CAPABILITIES list. We need to map to sections: Requirements, Qualifications, Skills. Possibly combine. We must not create Pay/Benefits/Schedule unless present. There's Expected Work Location (Remote) info. That's about schedule/location. Could be placed under "Schedule" maybe? But schedule not specified. Work location remote is not schedule. Might be considered "Work Location" but we only have headings allowed: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. No "Work Location". Could put under Schedule? Not accurate. Better to omit if not matching allowed headings. The instruction: "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". So we can omit Schedule if no schedule info. Work location is not schedule, but we could maybe put under "About the role"? Not ideal. Probably omit. We need to preserve all substantive information. So we need to include the remote work expectation somewhere. Could be placed under "About the role" as a note. Or maybe under "Responsibilities"? Not appropriate. Could create a "Work Location" section but not allowed. The instruction says use those headings for section headings. It doesn't forbid other headings? It says: "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies we should use those headings for sections. Likely we should only use those headings. So we need to fit remote work info into one of those sections. Perhaps under "About the role" we can add a sentence about expected work location. Similarly, "Performs other duties as assigned" and "Complies with all policies and standards" are boilerplate; drop. Now we need to produce HTML with

headings and

• for lists,

  for prose. We need to preserve all substantive info: that includes the bullet points under responsibilities, required qualifications, preferred qualifications, core capabilities. We need to avoid repeating job title. Not include "Digital Product Manager, Agentic Experiences" as heading. Let's craft. First, About the role: combine overview paragraph plus maybe remote work note. Paragraph: "We are building the next generation of how people interact with Safelite, with agentic AI creating new possibilities for how they access services, make decisions, and engage with us. We are seeking a Digital Product Manager, Agentic Experiences to build and continuously improve intelligent products that create meaningful customer and business value. Reporting to the Product Director, Agentic Experiences, you will own a defined product space within the agentic portfolio. You will identify and prioritize high-value customer and business opportunities, shape product direction, lead discovery and delivery, and use evidence from live interactions to guide how the product evolves. This is a hands-on product role. You will work directly with AI-native tools, interaction data, and agent performance signals to understand what is happening, identify opportunities, test ideas, and determine what comes next. You will partner closely with Design and Engineering to turn that learning into products and capabilities that deliver measurable value. Expected work location is primarily remote, with occasional travel to the Safelite Home Office in Columbus, OH or other designated locations as needed." That seems good. Now Responsibilities: we need to list the bullet points from "What You Will Do" sections. We have subheadings: Own the Product, Discover and Build, AI-Enabled Product Optimization, Measure What Matters, Lead through Partnership. Each contains multiple sentences. We could turn each sentence into a list item. Or we could keep paragraphs under each subheading but we need

  • for any list of duties/requirements/benefits. The responsibilities are a list of duties, so we should use
    • . We can either flatten all duties into a single list, or create sublists under subheadings using

      ? Not allowed. Probably just a single list. Let's extract each duty sentence: From Own the Product: - Own the strategy, roadmap, outcomes, and performance for a defined area of Safelite’s agentic experience portfolio. - Identify and prioritize high-value opportunities by connecting customer needs, business priorities, behavioral signals, and emerging AI capabilities. - Translate those opportunities into clear product direction, priorities, and measurable outcomes. - Make product tradeoffs based on customer value, business impact, evidence, effort, risk, and learning potential. - Maintain a clear view of current product capability, performance, and where the product should evolve next. Discover and Build: - Lead continuous discovery with Design, Engineering, Research, Analytics, and business partners. - Develop and test hypotheses using customer insight, behavioral data, prototypes, experimentation, and emerging AI capabilities. - Use AI-enabled tools throughout discovery and delivery to explore opportunities, analyze signals, prototype concepts, and accelerate learning. - Partner closely with Design and Engineering to shape agent behavior, interaction models, capabilities, and the systems required to support them. - Bring structure and momentum to emerging opportunities where customer expectations, technology, and product patterns are still evolving. AI-Enabled Product Optimization: - Use AI-native tools to analyze interactions at scale, identify patterns, surface emerging issues, and uncover opportunities to improve product and agent performance. - Move between patterns across large volumes of interactions and individual conversations to understand customer intent, agent behavior, and outcomes. - Use AI to investigate performance, form hypotheses, identify root causes, and determine where changes can create the greatest customer and business value. - Use simulation, evaluation, experimentation, and behavioral signals to test ideas and understand likely impact before and after changes are introduced. - Partner with Design and Engineering to translate those insights into changes to agent behavior, product capabilities, and the broader experience. - Create a continuous feedback loop where AI helps the team understand and improve the AI-enabled products we put into the world. Measure What Matters: - Define how product and agent performance should be measured across experience quality, task completion, business outcomes, and operational impact. - Use behavioral data, analytics, evaluation results, and customer signals to develop an independent point of view on product performance. - Partner with Analytics and Engineering to ensure the product is instrumented to answer the questions that matter. - Connect product decisions to measurable outcomes and adjust direction as new evidence emerges. Lead through Partnership: - Work with Design and Engineering as close partners from opportunity definition through implementation and optimization. - Partner across Operations, Contact Center, Sales, Client teams, Analytics, Technology, and other functions to connect the digital product to the broader Safelite experience. - Create clarity around priorities, decisions, dependencies, and outcomes across the team. - Communicate product direction, learning, performance, and tradeoffs clearly to partners and senior leaders. We could also include "Performs other duties as assigned" but drop. Now Requirements: The posting has "What You Will Need" with Bachelor's Degree or equivalent work experience Required, 4-6 years of product management or digital product experience... then REQUIRED QUALIFICATIONS list, PREFERRED QUALIFICATIONS list, CORE CAPABILITIES list. We need to map to sections: Requirements, Qualifications, Skills. Possibly: - Requirements: Bachelor's Degree or equivalent work experience; 4-6 years of product management or digital product experience (or 5+ years? There's a conflict: earlier says 4-6 years, then REQUIRED QUALIFICATIONS says 5+ years. We need to preserve both. Could list both as separate items. - Qualifications: list of REQUIRED QUALIFICATIONS items. - Skills: maybe CORE CAPABILITIES list (skills). Or PREFERRED QUALIFICATIONS could go under Qualifications as well? But we have separate headings: Qualifications and Skills. Could put REQUIRED QUALIFICATIONS under Qualifications, PREFERRED QUALIFICATIONS under Skills? Or combine. Better: Use Qualifications for both required and preferred? But we need to avoid thin sections. Could have Qualifications (required) and Skills (core capabilities). Preferred qualifications could be included under Qualifications as additional notes. Let's decide: Section

      Requirements

      : include Bachelor's Degree or equivalent work experience; 4-6 years of product management or digital product experience; 5+ years of product management or digital product experience (maybe note discrepancy). Could combine as "4-6 years of product management or digital product experience, including ownership of products from discovery through launch and continuous improvement (required); 5+ years of product management or digital product experience, including ownership of products from discovery through launch and continuous improvement (also listed as required)". Might be redundant but preserve. Alternatively, we could treat the 4-6 years as part of "What You Will Need" and the REQUIRED QUALIFICATIONS as separate list. So Requirements could be the bullet points from "What You Will Need": Bachelor's Degree or equivalent work experience; 4-6 years of product management or digital product experience, including ownership of products from discovery through launch and continuous improvement. Then Qualifications: list REQUIRED QUALIFICATIONS items. Then Skills: list CORE CAPABILITIES items. Preferred qualifications could be omitted? But they are substantive. Could add under Qualifications as a sublist? Or create another section? Not allowed headings besides those. Could put under Qualifications as a separate
      with a note "Preferred qualifications:" but still under same heading. We need to preserve all substantive info, so we must include preferred qualifications somewhere. Could add a

      under Qualifications heading: "Preferred qualifications include:" then a list. Similarly, core capabilities could be under Skills. Let's craft. Requirements section:

      Bachelor's Degree or equivalent work experience.

      4-6 years of product management or digital product experience, including ownership of products from discovery through launch and continuous improvement.

      Qualifications section: We need to list REQUIRED QUALIFICATIONS items (the bullet list after "REQUIRED QUALIFICATIONS"). Let's extract them: - Experience shipping conversational, AI-enabled, adaptive, or other intelligent digital products to real users. - Strong