Digital Media Coordinator

About the role

The Digital Media Coordinator supports the technological and digital media needs of the Turbomachinery Laboratory, focusing on two symposia: the Turbomachinery & Pump Symposia and the Asia Turbomachinery & Pump Symposium.

Responsibilities

• Complete website updates and performance monitoring for the Turbo Lab’s three sites.
• Ensure compliance, accessibility, and maintenance of Turbo Lab sites.
• Provide primary technical support for website function, publication, and availability.
• Aid and consult with the Senior Program Manager and Turbo Lab Communications Department in creating pages as needed.
• Maximize the function and capability of Turbo Lab sites.
• Collaborate with the Senior Program Manager on details and methods of distributing symposium proceedings.
• Lead the search for, secure, and program a dependable, capable method of distribution for symposium proceedings.
• Work with TAMU Library Services to load proceedings for public consumption using Oaktrust.
• Lead formatting and transfer of data.
• Act as the primary contact for ensuring public availability within Turbo Lab guidelines.
• Manage other general upkeep and improvements to the proceedings repository.
• Lead the build and optimization of Turbo Lab’s registration and program submission software.
• Be the primary contact for contracting, editing, troubleshooting, and technical support in event platforms, such as Aventri.
• Provide technical support and assistance with look and feel on event registration platforms, Aventri.
• Ensure working knowledge of software capabilities and maximize full benefits of registration/program platforms.
• Offer advice and enact improvements with Turbo Lab staff.
• Assist and consult with Turbo Lab Communications Department and Senior Program Manager on the build-out and testing of a mobile app for symposia.
• Responsible for publishing, monitoring, access to, and improvements for future events.
• Be the primary contact for user processes and show-site technical support.
• Maintain instructions and consult on best practices for knowledge distribution to users in outreach and show-site awareness.
• Provide on-site registration and technological support at annual Turbomachinery & Pump Symposia in Houston.
• Handle vendor relations and contracting for badge printing technical services in conjunction with Turbo Lab staff.
• Be the primary contact for ensuring badge printing setup and proper printing of badge information according to Turbo Lab guidelines/process.
• Perform duties similar to the above tasks in support of the Center’s activities beyond the main symposia throughout the calendar year.
• Be the primary Turbo Lab Staff contact for IT compliance.
• Execute and supply support for IT tickets for Turbo Lab Staff.
• Monitor Turbo Lab shared email addresses as assigned.
• Assist and consult with Turbo Lab Staff on equipment improvements.
• Maintain and track Turbo Lab Staff equipment for inventory with Senior Program Manager and Lab Manager.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• Some experience in website design, software systems operation/optimization, and programming.
• Experience managing sites on WordPress platform and assisting with technical tasks, including learning and navigating new software.
• Knowledge of Adobe Creative Suite, graphic skills, mobile app(s), repository maintenance and distribution, website accessibility practices and compliance, Microsoft365 or other TAMU systems available to staff, and/or communication systems operation/optimization is helpful but not required.
• Ability to work in a collaborative team environment and use/operate applicable computing equipment.
• Outstanding ability to interact effectively with people at all levels within the university and with the Center’s industry contacts abroad.

Qualifications

• Bachelor’s degree in fields specific to job description, including management information systems, software systems optimization, software manipulation, website design/maintenance, coding, data analysis, etc.
• Experience managing sites on WordPress platform and assisting with technical tasks, including learning and navigating new software.
• Working knowledge of search engine optimization.
• Technological savvy to assist with optimization of event software, troubleshoot software issues, and train colleagues when necessary.
• Skills in software training, coding, problem-solving, troubleshooting generally desired.
• Excellent verbal and written communication skills.

Skills and Abilities

• Must be technologically savvy in order to assist with optimization of event software, troubleshoot software issues and train colleagues when necessary.
• Needs skills related to coding and building pages for electronic document distribution as well as a working knowledge of search engine optimization.
• Must be willing to learn and understand different software/systems and their capabilities in depth to optimize functionality and/or an aptitude for related components in a fast-paced environment, independently.
• Must have excellent verbal and written communication skills.
• Skills in software training, coding, problem-solving, troubleshooting generally desired.
• Knowledge of Adobe Creative Suite, graphic skills, mobile app(s), repository maintenance and distribution, website accessibility practices and compliance, Microsoft365 or other TAMU systems available to staff, and/or communication systems operation/optimization a plus but not required.
• Must be able to work in a collaborative team environment and use/operate applicable computing equipment.
• Must demonstrate outstanding ability to interact effectively with people at all levels within the university and with the Center’s industry contacts abroad.

Benefits

Texas A&M Engineering provides an outstanding benefits package including but not limited to: Competitive health benefits, generous paid vacation, sick time, and holidays. Vision, Dental, Life, and Long-Term Disability insurance options. Teachers Retirement System of Texas (TRS), a defined benefit retirement plan with 8.25% employer contribution. Additional Voluntary Retirement Programs: Tax Deferred Account 403(b) and a Deferred Compensation Program 457(b). Flexible spending account options for medical and childcare expenses. Robust free training access through LinkedIn Learning plus professional development opportunities. Tuition assistance. Wellbeing program release time offered to employees to promote work/life balance.

Pay

Commensurate with experience.

Schedule

N/A