Digital Experience Manager
Jobgether · United States · 1 mo ago
RemoteRemoteBusiness DevelopmentFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Benefits, etc. Must not repeat job title. No Job ID. Remove boilerplate: "This position is listed on behalf of a partner company..." maybe part of description but not boilerplate? It's about partner company; we can keep as part of About the role? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Also remove "How Jobgether Works", "Why Apply Through Jobgether?", Data Privacy Notice etc. So we keep only substantive content about role: description, accountabilities (responsibilities), requirements, benefits. Also maybe "Schedule" if present: Benefits includes remote-first working environment with core hours 9-6 CST, flexibility shift up to two hours. That's schedule info. So we can include a Schedule section or incorporate into Benefits. The rule: include a section ONLY when posting has real, specific content for it. We have schedule info (core hours). So we can make a Schedule section. Benefits: remote-first working environment etc. Could be separate Benefits section. We'll have sections: About the role (summary), Responsibilities (accountabilities), Requirements, Benefits, Schedule. Use for each heading. Use
for each heading. Use - for lists. Use
for prose.
We must preserve all substantive information, not invent or summarize away detail. Must not omit details. Let's extract.
About the role: The first paragraph: "This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Digital Experience Manager based in United States. This role leads the strategy, reliability, design, and optimization of digital experiences across websites, mobile apps, and member-facing platforms. You’ll own the digital storefront experience from uptime and incident response through conversion optimization and experimentation. A major focus will be leading the migration from Webflow to a code-based technology stack while protecting performance, SEO, attribution, and brand quality. You’ll use analytics and user behavior insights to identify opportunities for measurable growth. The role sits at the intersection of technology, UX, marketing, operations, and revenue, requiring strong cross-functional leadership. You’ll work in a remote-first, fast-moving environment where ownership, clear communication, high standards, and continuous improvement are valued."
We can keep that as prose in About the role.
Responsibilities: The "Accountabilities" bullet list (starting with "Own the end-to-end digital user journey..."). We'll turn each sentence into
- .
List items:
- Own the end-to-end digital user journey across websites, mobile applications, and member portals, continuously improving usability, operational efficiency, accessibility, and engagement.
- Take direct responsibility for website reliability, uptime, monitoring, and incident response, minimizing disruptions such as site outages, broken checkout experiences, and tracking failures while driving calm and effective resolution.
- Lead the migration of key digital properties from Webflow to a code-based stack alongside a broader brand refresh, protecting page speed, analytics and attribution, organic SEO/GEO traffic, and overall user experience throughout the transition.
- Manage content and digital experience quality across CMS platforms and reputation touchpoints, identifying errors, edge cases, missing information, and other issues before they reach production.
- Develop and manage conversion rate optimization programs, using analytics, behavioral insights, A/B testing, and statistically sound experimentation to improve engagement and conversion performance.
- Monitor key digital performance indicators through tools such as Google Analytics or Adobe Analytics, translating data into actionable recommendations and measurable improvements.
- Ensure digital experiences meet applicable health data privacy, security, and compliance requirements, including standards such as HIPAA, PIPEDA, or relevant local regulations.
- Collaborate closely with marketing, IT, clinical operations, and product teams to deliver new features, content updates, scheduling capabilities, and other digital initiatives.
- Manage external developers, contractors, or agencies, ensuring projects are appropriately scoped, budgeted, prioritized, and delivered on schedule.
Requirements: list each bullet.
- 5+ years of experience in web or digital experience management, ideally including direct ownership of a website migration, replatforming, or comparable large-scale digital transformation.
- Proven accountability for uptime, monitoring, reliability, and incident response within a live website environment.
- Demonstrated experience building and delivering CRO and experimentation programs based on clear hypotheses, rigorous testing methodologies, and statistically valid results.
- Strong technical fluency, with the ability to review and assess development work, identify potential issues before launch, and communicate effectively with technical teams without necessarily writing production code.
- Advanced familiarity with web analytics, testing, and attribution tools, including platforms such as GA4, as well as digital advertising tracking systems.
- Experience managing external development teams, contractors, or agencies across scope, budget, priorities, and deadlines.
- Excellent written communication skills, with the ability to explain complex technical decisions clearly enough for non-technical stakeholders to understand and act on them.
- Experience working in a fast-paced startup environment, with the ability to operate effectively amid ambiguity, changing priorities, and limited established processes.
- Experience in direct-to-consumer health, wellness, e-commerce, or consumer-focused businesses is preferred.
- Working knowledge of HTML, CSS, and JavaScript sufficient to scope, review, and quality-assure development work is preferred.
- Experience working remotely and proficiency with collaboration tools such as Slack are preferred.
- A self-directed, proactive, resourceful approach, with strong ownership, problem-solving, and cross-functional collaboration skills.
Benefits: list bullet points from Benefits paragraph.
- Remote-first working environment with core hours from 9:00 a.m. to 6:00 p.m. CST, with flexibility to shift the schedule by up to two hours in either direction.
- Flexible, high-ownership environment designed around written communication, focused collaboration, and meaningful decision-making.
- Opportunity to shape digital strategy, processes, and infrastructure in a fast-growing, venture-scaled environment.
- Exposure to complex digital initiatives spanning platform migration, reliability, analytics, CRO, SEO/GEO, privacy, and customer experience.
- Opportunity to work cross-functionally with marketing, technology, product, and clinical operations teams.
- Culture emphasizing continuous learning, resourcefulness, transparency, ownership, empathy, and high standards.
- Fast-paced environment with protected flexibility and opportunities to make a significant impact on digital growth and customer experience.
Schedule: we could extract core hours info from Benefits but we already have that as first bullet. Could make separate Schedule section with that detail. However we must not duplicate content. The rule: Preserve ALL substantive information; do NOT invent or summarize away detail. If we put schedule info in both Benefits and Schedule, that's duplication. Better to keep schedule info only in Schedule section, and maybe remove from Benefits? But Benefits paragraph includes that as first bullet; we could keep it there and not create separate Schedule. However the instruction: "Prefer a few substantive sections over many thin ones." So we could keep Benefits section that includes schedule info as part of it. No need separate Schedule. The rule: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state schedule info (core hours). So we could create a Schedule section with that detail, and keep Benefits without that bullet. But then we would be removing that bullet from Benefits, which would be losing info unless we keep it elsewhere. We could keep schedule info in Schedule section and also keep other benefits in Benefits section. That's not duplication if we move the schedule bullet to Schedule and keep other bullets in Benefits. That preserves all info. Let's do that.
Thus Benefits section bullets (excluding the first bullet about core hours). Schedule section bullet: "Remote-first working environment with core hours from 9:00 a.m. to 6:00 p.m. CST, with flexibility to shift the schedule by up to two hours in either direction."
Now ensure we haven't missed any other substantive info: The initial sentence about partner company managing applications etc. That's part of About the role. Keep.
Now produce HTML:
About the role
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Digital Experience Manager based in United States. This role leads the strategy, reliability, design, and optimization of digital experiences across websites, mobile apps, and member-facing platforms. You’ll own the digital storefront experience from uptime and incident response through conversion optimization and experimentation. A major focus will be leading the migration from Webflow to a code-based technology stack while protecting performance, SEO, attribution, and brand quality. You’ll use analytics and user behavior insights to identify opportunities for measurable growth. The role sits at the intersection of technology, UX, marketing, operations, and revenue, requiring strong cross-functional leadership. You’ll work in a remote-first, fast-moving environment where ownership, clear communication, high standards, and continuous improvement are valued.
Responsibilities
- Own the end-to-end digital user journey across websites, mobile applications, and member portals, continuously improving usability, operational efficiency, accessibility, and engagement.
- Take direct responsibility for website reliability, uptime, monitoring, and incident response, minimizing disruptions such as site outages, broken checkout experiences, and tracking failures while driving calm and effective resolution.
- Lead the migration of key digital properties from Webflow to a code-based stack alongside a broader brand refresh, protecting page speed, analytics and attribution, organic SEO/GEO traffic, and overall user experience throughout the transition.
- Manage content and digital experience quality across CMS platforms and reputation touchpoints, identifying errors, edge cases, missing information, and other issues before they reach production.
- Develop and manage conversion rate optimization programs, using analytics, behavioral insights, A/B testing, and statistically sound experimentation to improve engagement and conversion performance.
- Monitor key digital performance indicators through tools such as Google Analytics or Adobe Analytics, translating data into actionable recommendations and measurable improvements.
- Ensure digital experiences meet applicable health data privacy, security, and compliance requirements, including standards such as HIPAA, PIPEDA, or relevant local regulations.
- Collaborate closely with marketing, IT, clinical operations, and product teams to deliver new features, content updates, scheduling capabilities, and other digital initiatives.
- Manage external developers, contractors, or agencies, ensuring projects are appropriately scoped, budgeted, prioritized, and delivered on schedule.
Requirements
- 5+ years of experience in web or digital experience management, ideally including direct ownership of a website migration, replatforming, or comparable large-scale digital transformation.
- Proven accountability for uptime, monitoring, reliability, and incident response within a live website environment.
- Demonstrated experience building and delivering CRO and experimentation programs based on clear hypotheses, rigorous testing methodologies, and statistically valid results.
- Strong technical fluency, with the ability to review and assess development work, identify potential issues before launch, and communicate effectively with technical teams without necessarily writing production code.
- Advanced familiarity with web analytics, testing, and attribution tools, including platforms such as GA4, as well as digital advertising tracking systems.
- Experience managing external development teams, contractors, or agencies across scope, budget, priorities, and deadlines.
- Excellent written communication skills, with the ability to explain complex technical decisions clearly enough for non-technical stakeholders to understand and act on them.
- Experience working in a fast-paced startup environment, with the ability to operate effectively amid ambiguity, changing priorities, and limited established processes.
- Experience in direct-to-consumer health, wellness, e-commerce, or consumer-focused businesses is preferred.
- Working knowledge of HTML, CSS, and JavaScript sufficient to scope, review, and quality-assure development work is preferred.
- Experience working remotely and proficiency with collaboration tools such as Slack are preferred.
- A self-directed, proactive, resourceful approach, with strong ownership, problem-solving, and cross-functional collaboration skills.
Benefits
for prose. We must preserve all substantive information, not invent or summarize away detail. Must not omit details. Let's extract. About the role: The first paragraph: "This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Digital Experience Manager based in United States. This role leads the strategy, reliability, design, and optimization of digital experiences across websites, mobile apps, and member-facing platforms. You’ll own the digital storefront experience from uptime and incident response through conversion optimization and experimentation. A major focus will be leading the migration from Webflow to a code-based technology stack while protecting performance, SEO, attribution, and brand quality. You’ll use analytics and user behavior insights to identify opportunities for measurable growth. The role sits at the intersection of technology, UX, marketing, operations, and revenue, requiring strong cross-functional leadership. You’ll work in a remote-first, fast-moving environment where ownership, clear communication, high standards, and continuous improvement are valued." We can keep that as prose in About the role. Responsibilities: The "Accountabilities" bullet list (starting with "Own the end-to-end digital user journey..."). We'll turn each sentence into
About the role
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Digital Experience Manager based in United States. This role leads the strategy, reliability, design, and optimization of digital experiences across websites, mobile apps, and member-facing platforms. You’ll own the digital storefront experience from uptime and incident response through conversion optimization and experimentation. A major focus will be leading the migration from Webflow to a code-based technology stack while protecting performance, SEO, attribution, and brand quality. You’ll use analytics and user behavior insights to identify opportunities for measurable growth. The role sits at the intersection of technology, UX, marketing, operations, and revenue, requiring strong cross-functional leadership. You’ll work in a remote-first, fast-moving environment where ownership, clear communication, high standards, and continuous improvement are valued.
Responsibilities
- Own the end-to-end digital user journey across websites, mobile applications, and member portals, continuously improving usability, operational efficiency, accessibility, and engagement.
- Take direct responsibility for website reliability, uptime, monitoring, and incident response, minimizing disruptions such as site outages, broken checkout experiences, and tracking failures while driving calm and effective resolution.
- Lead the migration of key digital properties from Webflow to a code-based stack alongside a broader brand refresh, protecting page speed, analytics and attribution, organic SEO/GEO traffic, and overall user experience throughout the transition.
- Manage content and digital experience quality across CMS platforms and reputation touchpoints, identifying errors, edge cases, missing information, and other issues before they reach production.
- Develop and manage conversion rate optimization programs, using analytics, behavioral insights, A/B testing, and statistically sound experimentation to improve engagement and conversion performance.
- Monitor key digital performance indicators through tools such as Google Analytics or Adobe Analytics, translating data into actionable recommendations and measurable improvements.
- Ensure digital experiences meet applicable health data privacy, security, and compliance requirements, including standards such as HIPAA, PIPEDA, or relevant local regulations.
- Collaborate closely with marketing, IT, clinical operations, and product teams to deliver new features, content updates, scheduling capabilities, and other digital initiatives.
- Manage external developers, contractors, or agencies, ensuring projects are appropriately scoped, budgeted, prioritized, and delivered on schedule.
Requirements
- 5+ years of experience in web or digital experience management, ideally including direct ownership of a website migration, replatforming, or comparable large-scale digital transformation.
- Proven accountability for uptime, monitoring, reliability, and incident response within a live website environment.
- Demonstrated experience building and delivering CRO and experimentation programs based on clear hypotheses, rigorous testing methodologies, and statistically valid results.
- Strong technical fluency, with the ability to review and assess development work, identify potential issues before launch, and communicate effectively with technical teams without necessarily writing production code.
- Advanced familiarity with web analytics, testing, and attribution tools, including platforms such as GA4, as well as digital advertising tracking systems.
- Experience managing external development teams, contractors, or agencies across scope, budget, priorities, and deadlines.
- Excellent written communication skills, with the ability to explain complex technical decisions clearly enough for non-technical stakeholders to understand and act on them.
- Experience working in a fast-paced startup environment, with the ability to operate effectively amid ambiguity, changing priorities, and limited established processes.
- Experience in direct-to-consumer health, wellness, e-commerce, or consumer-focused businesses is preferred.
- Working knowledge of HTML, CSS, and JavaScript sufficient to scope, review, and quality-assure development work is preferred.
- Experience working remotely and proficiency with collaboration tools such as Slack are preferred.
- A self-directed, proactive, resourceful approach, with strong ownership, problem-solving, and cross-functional collaboration skills.