Jobs · Human Resources

Digital Employee Experience (DEX) Senior Engineer

Ladders · United States · 3 wk ago
RemoteRemoteHuman Resources$131k–$237k/yrFull-time
For our client, we are seeking a Digital Employee Experience (DEX) Senior Engineer to join the team of a leader in the Technical Services space. This role will focus on engineering and optimizing digital employee experience capabilities that improve endpoint stability, automation, and the overall user experience across a large enterprise environment. You will partner with IT infrastructure, end user computing, and service management teams to build scalable remediation workflows, integrations, and reporting that support a modern workplace strategy. The position also plays a key role in advancing digital adoption, operational maturity, and data-driven decision-making across the organization. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $131,300 – $237,350 annually Responsibilities Engineer and optimize the digital employee experience platform to ensure stability and security Develop and maintain automated remediation workflows for endpoint issues Design integrations between the platform and enterprise systems such as ServiceNow and Microsoft Intune Build dashboards and reports to measure device health and employee sentiment Manage employee communications campaigns to enhance digital adoption and gather user feedback Identify automation opportunities and contribute to digital employee experience strategy and maturity initiatives Stay current on platform capabilities and automation best practices Qualifications Bachelor's degree in IT, Computer Science, Engineering, or equivalent experience 12+ years of total experience required 5+ years of experience administering and engineering the Nexthink Infinity platform 10+ years of experience in enterprise IT infrastructure, End User Computing, or endpoint engineering environments Experience scaling a digital employee experience platform for large enterprises supporting over 10,000 endpoints Extensive hands-on experience with Remote Actions, Investigations, Alerts, and NQL Advanced scripting skills, particularly in PowerShell, and experience with automation solutions Strong knowledge of endpoint management technologies such as Intune, SCCM, and Microsoft 365 Benefits Fully remote position with candidates open to work from anywhere in the U.S. Opportunity to work in a dynamic technology-driven environment Engagement with cutting-edge digital employee experience tools Possibility for advancement in a large enterprise setting Access to ongoing training and development opportunities Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.

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