Digital Department Coordinator

About the role

The Digital Department Coordinator is a key member of the Roc Nation digital team, supporting day-to-day operations across Data & Analytics, Roc Nation Distribution and Artist Management divisions. This position serves as the operational backbone of the digital department — keeping systems organized, workflows moving, and cross-functional communication running smoothly between teams. The ideal candidate is highly organized, detail-driven, and proactive, collaborating closely with both the Distribution and Management digital teams to manage administrative processes, internal tooling, vendor and client logistics, and special projects.

Responsibilities

• Department Operations & Administration
  • Manages shared department documents, trackers, and internal databases to ensure all information is current and accessible — including roster management, birthday and anniversary trackers, and weekly posting schedules
  • Coordinates meetings by developing itineraries, agendas, and follow-up action items across both the Distribution and Management digital teams
  • Liaises with internal Finance & Accounting teams to manage invoicing, billing, and billback processes for the digital department
  • Handles onboarding and off-boarding workflows for clients, ensuring access, documentation, and internal systems are properly set up or deactivated
  • Manages artist account access across social platforms, as well as Keeper management for secure credential storage
  • Processes content takedown requests and coordinates with relevant internal and external stakeholders
  • Submits and tracks creative requests for awards and other priority initiatives
  • Assists in executing website updates and with routine content maintenance across Roc Nation digital properties
  • Compiles and distributes weekly email newsletters
  • Assists with digital coverage and content capture at events as needed
  • Circulates promotional solicitations throughout the company and compiles submissions for partner opportunities
• Project Management & Cross-Functional Coordination
  • Completes projects and special assignments by establishing objectives, determining priorities, managing time, monitoring progress, and making adjustments in real time
  • Prioritizes conflicting needs and handles matters expeditiously, proactively following through on projects to successful completion under deadline pressure
  • Coordinates coverage organization and logistics for events, releases, and priority moments across both divisions
  • Plans and executes team building initiatives
  • Other duties, as assigned

Qualifications

• 1–2 years of related digital or administrative experience, ideally within entertainment, music, or agency environments
• Bachelor’s degree in Business, Digital Media, Marketing, or a related field preferred
• Organization & Detail: Exceptional attention to detail with the ability to independently manage time and prioritize multiple tasks across two reporting lines
• Communication: Strong oral and written communication skills with the ability to navigate varying personalities and work styles with professionalism and tact
• Problem-Solving: Quick thinker and adept problem-solver who can operate in a highly demanding environment and adapt to shifting priorities
• Digital Fluency: Deep interest in social media platforms, industry trends, new technologies, and digital music services
• Technical Skills: Basic knowledge of audio, photo, and video editing programs
• Flexibility: Willingness to work flexible hours and take initiative while remaining collaborative and accountable
• Basic knowledge of marketing, branding, advertising, and promotions
• Extensive knowledge of and passion for the music, sports, and entertainment industry

Benefits

• HEALTH: Medical, vision, dental and mental health benefits for you and your family with access to a health care concierge and Flexible or Health Savings Accounts (FSA or HSA)
• YOURSELF: Free concert tickets, paid time off including paid holidays, sick time and floating days
• CAREER: Career and skill development programs with School of Live
• WEALTH: 401(k) program with company match

Note – Roc Nation benefits and policies differ from Live Nation.

Pay

The expected compensation for this position is $60,000.00 USD – $75,000.00 USD. Pay is based on a number of factors including market location, qualifications, skills, and experience.