Digital, Data, & IT Business Partner, Acute Care
Key elements of the role include strategic alignment, business partnering, program leadership, and stakeholder engagement to drive growth, innovation, and transformation within the business unit or function.
About the role
The IT Business Partner serves as a strategic advisor linking Digital, Data & IT (DD&IT) with business needs to drive growth, innovation, and transformation. This role oversees activities within the business unit/function, ensuring alignment between business strategies and DD&IT outcomes.
Responsibilities
- Strategic Alignment: Translate business strategies into clear, accountable DD&IT outcomes, ensuring organizational commitment to shared priorities.
- Business Partnering and Program Leadership:
- Act as a trusted advisor to senior executives, managing DD&IT portfolios and leading programs within the business unit/function.
- Drive collaboration across business units to deliver timely, value-driven solutions.
- Manage intake and prioritization of business requests, coordinating with architects and delivery teams.
- Shape and own the DD&IT portfolio for the business unit, ensuring transparency in scope, funding, and value realization.
- Provide technology advisory, identifying opportunities to innovate and create business value through emerging technologies.
- Elicit, analyze, and document business needs, processes, and requirements in collaboration with stakeholders.
- Support the business in translating requirements into user stories, functional specifications, and acceptance criteria for delivery teams.
- Facilitate workshops (e.g., requirement sessions, process design, and solution validation) and ensure alignment across stakeholders.
- Support solution evaluation by partnering with architects and product teams to assess options, impacts, dependencies, and risks.
- Define and track benefit and KPI measures with the business to support value realization and continuous improvement.
- Program Management:
- Lead global programs within the area of responsibility.
- Define program scope, objectives, and success metrics in collaboration with the leadership team.
- Lead steering committee sessions and prepare stakeholder updates.
- Set direction and governance, managing interdependence and risks.
- Ensure timely delivery of solutions that meet business objectives and compliance standards.
- Appoint and manage multiple cross-functional teams, including DD&IT Project Managers, Business PMs, Solution Architects, and external vendors.
- Develop and maintain program roadmaps with clear milestones, dependencies, and risk mitigation plans.
- Stakeholder Engagement:
- Foster strong relationships with governance bodies and senior stakeholders to drive alignment on priorities, resources, and timelines.
- Communicate value propositions and long-term benefits of DD&IT initiatives to business leaders.
- Lead communication efforts across program phases, including change management and training.
- Engage with internal stakeholders such as Executive Leadership, Business Unit Leaders, Country Managers, DD&IT Leadership Team, and corporate functions (HR, Finance, Legal, Compliance).
- Negotiate critical matters and handle tough, divergent communication to reach desired outcomes.
- Interact with external stakeholders, including technology vendors and managed service providers.
- Organizational Enablement & Change Leadership:
- Set overall direction for programs within scope and ensure effective execution and value generation.
- Empower project managers to operate effectively in strategic contexts.
- Act as a change agent to embed enterprise-wide strategic initiatives and promote a culture of digital transformation.
- Geographic Responsibility:
- Ensure global scalability of solutions and involve various global stakeholders.
- Consider the impact of decisions and initiatives on other areas of the organization.
- Demonstrate a strong global mindset and cultural awareness.
- Engage with key stakeholders worldwide, requiring global travel.
- Additional Responsibilities:
- Conduct business to the highest ethical and professional standards, complying with applicable laws, regulations, and company policies.
- Perform other job duties as assigned.
Requirements
- 7+ years of experience in a project and program management role, with a proven ability to deliver complex, enterprise-wide initiatives.
- Leadership experience with the ability to influence stakeholders bridging business and IT.
- Demonstrated success in business partnering and engaging senior executives to shape strategic roadmaps and deliver measurable business value.
- Deep understanding of enterprise governance frameworks (e.g., COBIT) and program management standards, with the ability to apply them pragmatically.
- Exceptional communication, negotiation, and stakeholder management skills, with the ability to influence without direct authority.
- Strong strategic mindset combined with executional rigor—able to anticipate trends, identify opportunities, and translate vision into actionable outcomes.
- Knowledge of regulatory and compliance requirements, including QA and GxP, within a global context is an advantage.
- Strong business acumen and financial understanding.
Preferred Qualifications
- Strategic Thinking & Alignment
- Program & Project Leadership
- Business Acumen & Financial Stewardship
- Influencing & Negotiation
- Change Leadership & Organizational Development
- Technology Vision & Thought Leadership
Benefits
- Health and Wellness: Comprehensive medical, dental, and vision insurance plans, company-sponsored wellness programs, mental health resources, paid leave of absence for qualifying events, and generous paid parental leave for both birthing and non-birthing parents.
- Financial Security: Competitive 401(k) plan with immediate company match vesting, financial planning services, and corporate discount programs.
- Work-Life Balance: Generous paid time off, flexible work hours, and flexible work arrangement options.
- Professional Development: Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement.
- Recognition and Rewards: Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events.
- Community and Culture: A supportive work environment where everyone feels valued and has a sense of belonging, team-building activities, volunteer opportunities, and company-sponsored events.
- Sustainability: Participation in the company’s sustainability strategy and initiatives.
Pay
The compensation range for this position is $130,021 - $195,562. Actual compensation is influenced by factors including skills, experience, qualifications, and geographic location. Hired candidates may be eligible to receive additional compensation in the form of bonuses and/or incentives.