Digital Content Specialist III

About the Role

The Digital Content Specialist III will work within a cross-functional product team to operationalize content strategy across customer-facing web pages and digital content. This role involves collaboration with content, design, development, and communications partners to build and maintain content in content management systems (CMS). The ideal candidate will have a keen eye for detail, sound judgment, and the ability to work across multiple disciplines.

Responsibilities

• Translate approved content, customer needs, and business goals into clear, accessible, and user-centered digital experiences.
• Build, update, and maintain website pages using CMS content components, ensuring accuracy, currency, and accessibility.
• Collaborate with content, design, development, communications, and product teams to deliver customer-facing digital experiences.
• Recommend content structures, page layouts, and digital experience approaches to improve customer understanding and task completion.
• Apply content strategy by configuring page components, layouts, structured content, and metadata to enhance usability, navigation, and search.
• Perform quality assurance reviews to ensure alignment with approved designs, content standards, and technical requirements.
• Troubleshoot content, layout, publishing, and component-related issues in partnership with platform and development teams.
• Maintain CMS governance practices, including content reviews, publishing workflows, taxonomy, metadata, and content organization.
• Support testing, release readiness, content migrations, and post-release validation activities.
• Optimize digital assets for performance, accessibility, clarity, and consistency across websites and digital channels.
• Monitor content performance, search behavior, customer feedback, and analytics to identify opportunities for improvement.

Requirements

• Bachelor’s degree in digital communications, web design, information management, marketing, computer science, or a related field, or equivalent professional experience.
• 2+ years of experience in content management, web publishing, digital content operations, or a related role.
• Experience with CMS platforms such as Storyblok, Sitecore, Drupal, WordPress, Adobe Experience Manager, or Contentful.
• Proficiency in translating content, business requirements, and customer needs into user-friendly digital experiences.
• Basic knowledge of HTML and CSS for content presentation, troubleshooting, and quality assurance.
• Experience with digital asset and design tools such as Figma, Adobe Photoshop, or Illustrator.
• Strong attention to detail and experience optimizing content for quality, accessibility, and performance.
• Excellent communication and collaboration skills to work effectively across teams.
• Familiarity with accessibility standards, content governance practices, and user-centered design principles.
• Knowledge of taxonomy, metadata, content organization, and search optimization concepts.
• Experience with structured content concepts and reusable content components.
• Experience participating in content reviews, quality assurance activities, and publishing workflows.

Preferred Qualifications

• Experience supporting component-based design systems and reusable content models.
• Experience with headless CMS platforms and structured content models.
• Knowledge of SEO and search optimization best practices.
• Familiarity with web analytics tools such as Google Analytics 4 (GA4) or Adobe Analytics.
• Experience supporting multi-site website ecosystems, digital transformation initiatives, or content migration efforts.
• Experience working in an Agile product team environment.

About the Company

PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5,000 professionals providing services across the U.S. and Canada.

Pay

$50 - $60 per hour.

Benefits

Full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.