Digital Content Editor & Process Manager

Full-time (40-hours weekly), hybrid, 12-month contract with the opportunity to extend year over year. 3-days a week on-site is required.

Responsibilities

• Lead the routing and maintenance of creative assets in PDF format across various channels and partner platforms within the system of record.
• Drive consultations with SME’s on timing and schedules, and socialize feedback with external partners to ensure punctual delivery of projects aligned with SLAs.
• Main POC for enterprise control requests.
• Lead the scheduling and facilitating of meetings aimed at reviewing feedback and providing decisive guidance on creative pieces.
• Take ownership of the development of monthly metrics reporting and risk reporting utilizing tracking data as a primary source.
• Proactive tracking of routing data across partnerships and projects.
• Audit readiness and testing. Own Workfront audit trails and collateral approval compliance.
• Provide regular status updates and adeptly address impediments to delivery teams, internal stakeholders, external partners, and LOBs as required.
• Proactively identify opportunities for process improvement and drive initiatives to enhance efficiency.
• Review intent documentation prior to production kickoff for product and project consistency, accuracy, and completion of detail. Manage documentation across delivery teams.
• Quickly and accurately reviews documents for business/strategic intent, grammatical, typographical, and formatting inconsistencies, discrepancies, and errors.
• Work closely with extended team to understand the theme, objective and desired goal of each piece.
• Juggle multiple projects that include internal communications, direct mail, posters, collateral, e-mail and Web content.
• Manage the legal and compliance review timelines/process for marketing materials across multiple brands for enterprise-wide sign-offs.
• Serve as a cross-functional liaison, coordinating between legal, compliance, marketing, business, and creative teams to ensure timely approvals and brand consistency.
• Oversee a high volume of projects, managing 200+ creative assets through review cycles while balancing competing deadlines and priorities.
• Support the implementation of a new creative routing process, including stakeholder communication, troubleshooting workflow pain points, and driving collaborative solutions during the transition period.
• Maintain process efficiency and uphold brand and regulatory standards across all deliverables.

Requirements

• 2+ years of experience within the creative process management space or another similar area.
• 2+ years of editing experience with extensive subject matter expertise.
• AP Preferred editing style.
• Demonstrated ability to thrive in a fast-paced environment, taking initiative and driving projects forward independently.
• Strong familiarity with Agile principles, demonstrating an aptitude for adaptive project management methodologies.
• Take initiative to identify and address process gaps during downtime from active routings, ensuring efficiency and effectiveness in operations.
• Embrace a mindset of adaptability and agility, swiftly pivoting and adjusting to meet the evolving needs as needed.
• Demonstrate a project manager mindset by taking ownership of the Creative Routings Space, overseeing and coordinating tasks, timelines, and resources to ensure successful project execution.

Skills

• Editing experience preferably includes: High-visibility advertising campaigns, global company collateral, fact sheets, technical documentation, Web content, proposals, videos, broadcast.
• Experience working in a fast-paced, multiple-deadline-driven environment that encourages feedback and fast turnaround.
• Financial Services subject matter expertise (credit card and/or banking highly preferred).
• Agency or advertising experience preferred.
• MS Word (knows how to use red-line tracking feature), Acrobat, MS Excel, MS PowerPoint.