Digital Content Coordinator

About the role

The Air Line Pilots Association, International (ALPA), the largest airline pilot union in the world and the largest non-governmental aviation safety organization, seeks a Digital Content Coordinator in Memphis, Tennessee. ALPA represents more than 79,000 pilots at 42 airlines in the United States and Canada.

The Digital Content Coordinator provides digital content strategy, execution, product development, and project coordination to advance and support the FedEx Master Executive Council’s Communications Committee and the Association’s Communications Department’s digital goals through digital and print design, content editing, posting, and maintenance of MEC websites, email communications, social media channels, and other ALPA platforms. They support the mission, vision, and values of the MEC and the Association and seek to enhance the image of both.

Responsibilities

• Amplify and deliver communications on behalf of the MEC, Local Executive Councils (LECs), and MEC-based committees by regularly updating content on MEC websites, assisting in sending mass emails to members, and assisting in social media promotion.
• Collaborate with MEC Officers, MEC Communications Committee leadership, IT staff, and colleagues in other offices.
• Provide content and digital strategy, email design, maintenance, digital and print design from concept to execution, and project management.
• Exercise independent judgment to identify opportunities for improvement, recommend solutions, develop innovative communications products, and advance the MEC’s Communications Committee’s strategic objectives.
• Travel: 5 – 10%.

Requirements

• Bachelor’s degree in Digital Media, Communications, Marketing, Public Relations, or related field preferred; or equivalent combination of education and practical experience.
• Minimum three (3) years of experience and demonstrated expertise in digital content strategy, website development, and/or digital design; five (5) or more years strongly preferred.
• Experience with Content Management Systems (CMS) and controlling page content to communicate goals digitally.
• Experience designing within the Adobe Creative Cloud: Photoshop, InDesign, Illustrator, and XD.
• Experience designing for print and digital media with a proven record of success.
• Proficiency in HTML, CSS, Responsive Web Design (W3.CSS), Content Management Systems and familiarity with other markup and/or programming languages preferred.
• Experience with email platforms and Microsoft Office suite strongly preferred.
• Ability to excel in working independently to both initiate and produce products and team projects.
• Ability to quality control text documents for distribution on web and email platforms.
• Solid interpersonal and communication skills, oral and written, for effective interaction with internal staff, external contacts, and pilots.
• Ability to manage multiple projects at once, take direction from multiple sources, and meet deadlines.
• Strong writing and proofreading skills with command of grammar, syntax, and usage.
• Ability to understand and decipher information and documents of a technical nature.
• Experience working with audio and video editing software a plus.
• Ability to test and troubleshoot software.
• Familiarity with new technologies and software for enhancing text, photographs, and graphics strongly preferred.
• Knowledge of labor-related issues preferred.
• Ability to facilitate project work with vendors and consultants, as needed.

Skills

• Proficiency in Content Management Systems (CMS).
• Proficiency with Adobe Suite for web publishing and graphic design including Photoshop, Illustrator, InDesign, Acrobat, Premiere Pro, After Effects, Audition, and Dreamweaver.
• Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and SharePoint.

Physical Demands

Constantly operates a computer/smartphone/tablet. Vision, corrected or uncorrected, must be acute and discriminating. Regularly required to maintain a stationary position for long periods; move about the office and local metropolitan area; determine what others have said or written; and converse with others and exchange accurate information. Regularly required to sit, stand, bend, reach, and move about the office. May also include occasional bending, stooping, squatting, and/or pushing and pulling or moving, e.g., to pack and/or move shipping cases. Occasionally required to move, raise, reach, and/or retrieve binders, books, boxes, and files up to ten (10) pounds. While on travel, could be responsible to move, raise, reach, and/or retrieve luggage weighing as much as 50 lbs. (Assistance may not always be available.)

Benefits

• 401k plan with non-elective employer contribution of 12% plus 2% into a Market-Based Cash Balance Plan after 180 days of employment; no employee contribution required. Includes a Roth option and 4-year vesting schedule.
• Generous health care benefits on day one: PPO, Kaiser (where available), and a High Deductible Health Plan covering medical, dental, and vision for employee, spouse, and/or dependent children.
• Days paid vacation and holidays per year plus 2 volunteer days per year.
• Generous sick and bereavement leave; competitive parental leave.
• Company-paid premiums for disability and life insurance.
• Flexible Spending and Health Savings accounts.
• Retiree health plan.
• Education Assistance Program.
• Optional benefits including pet insurance, excess life insurance, legal plan, and qualified transportation fringe benefits, where available.
• Partial remote work opportunities.

Pay

Projected annual salary range: $73,625.00 – $105,108.00