Digital Community & Social Media Specialist 2

About the role

The Digital Community & Social Media Specialist 2 position is a 3-year fixed term appointment at Stanford University Libraries. The Libraries' mission includes mutual respect, valuing every staff member's contribution, and continuous learning.

Responsibilities

• Extend the reach of the Libraries' communications to an online community by creating digital content and collaborating on social media to amplify coverage.
• Promote the Libraries' brand to online communities, develop and implement digital community strategies, and partner with University Communications on communications campaigns/initiatives.
• Learn and stay updated on industry standards, trends, and technology by attending webinars, conferences, and other learning events.
• Build, cultivate, and respond to a digital community on behalf of the Libraries, ensuring consistent and complementary strategic plans with overall university outreach and communications.
• Contribute to devising and implementing creative and compelling ways to communicate the Libraries' innovations, employee experience, academic excellence, and essential nature of the university.
• Maintain knowledge by attending webinars, conferences, networking, etc., to remain at the forefront of current industry standards, trends, and technology.

Requirements

• Bachelor's degree and minimum 1 year of relevant experience or a combination of education and relevant experience.
• Strong oral and written communication skills.
• Ability to build lasting relationships and strong communities; customer focus.
• Knowledge of the web, technology, social platforms, current and future trends.
• Highly organized and creative.
• Ability to work independently to meet expected deadlines and schedules.
• Demonstrated team player.

Qualifications

• Experience in digital content creation and social media management.
• Ability to manage social listening efforts and respond to reputation risks.
• Knowledge of analytics tools and ability to compile and analyze data.
• Experience in developing and implementing digital community strategies.
• Excellent customer service skills and ability to represent the Libraries to constituents, campus, and media.

Skills

• Strong organizational and problem-solving skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Effective communication and interpersonal skills.
• Ability to adapt to new technologies and platforms.

Benefits

Not specified.

Pay

Not specified.

Schedule

Not specified.