Digital Communications Specialist, Call of Duty Endowment (Contract)

About the role

The Digital Communications Specialist for the Call of Duty Endowment supports the planning and execution of integrated marketing and communications initiatives to build awareness of the Endowment and drive engagement across the global Call of Duty community. This role includes supporting in-game activations, digital campaigns, social content, and flagship events.

Responsibilities

• Support the development and execution of digital communications initiatives, including in-game activations, digital item packs, incentives, events, and promotions.
• Lead and execute digital and social media campaigns across platforms including Instagram, X (Twitter), Facebook, LinkedIn, and emerging channels.
• Develop monthly content calendars and partner with designers, product teams, and production partners to deliver compelling, on-brand content and copy.
• Upload, publish, and manage social media content; actively engage and grow online communities.
• Manage day-to-day community engagement across the Endowment’s social channels, including comment moderation, audience interaction, and escalation of issues as needed.
• Track and report on campaign, product, and channel performance, developing insights, benchmarks, and optimization recommendations.
• Work with web, Lifecycle Marketing, and operations teams to ensure Endowment websites, emails, in-game messages, and product touchpoints are current, accurate, and aligned to campaign and product objectives.
• Lead select asset development and operational support for the Call of Duty Endowment Bowl, the Endowment’s flagship event.
• Collaborate with cross-functional Activision teams—including Partnerships, Sales, Product Management, Consumer Marketing, Digital Marketing, PR, Lifecycle Marketing, Supply Chain, Operations, and Communications—to ensure alignment and efficient execution.
• Coordinate with external agencies, vendors, nonprofit partners, and platforms to support marketing, product, and operational deliverables.
• Assist in the development of materials for award submissions and industry recognition.
• Assist in internal operational project management, including weekly marketing calls, next steps, timelines, and tracking deliverables.
• Attend events and activations and provide on-site operational and marketing support as needed.
• Stay current on gaming, CSR, product marketing, and digital trends, bringing new ideas and improvements to the team.
• Demonstrate responsibility, creativity, and integrity in all actions.

Requirements

• Minimum of 3-5 years of experience in digital communications, digital marketing, social media or related roles.
• Demonstrated experience supporting end-to-end marketing and communications campaigns, including creative development and execution.
• Proven ability to manage multiple priorities and stakeholders simultaneously.

Qualifications

• Strong understanding of digital media, social platforms, and performance measurement.
• Highly developed organizational, project management, and time-management skills.
• Excellent written and verbal communication skills.
• Proficiency in MS Office; familiarity with tools such as Mailchimp, Sprinklr, or similar social platforms preferred.
• Ability to work effectively with internal teams, external agencies, and partners.

Skills

• Passion for making a positive difference in the lives of military veterans.
• Creative problem solver who looks beyond the status quo.
• Exceptional interpersonal skills and the ability to interact effectively across functions and with partners.
• Sound judgment and discretion, with an understanding of ethics and compliance in nonprofit and fundraising contexts.
• Flexible, adaptable, and comfortable operating in a fast-paced environment.

Benefits

Subject to eligibility requirements, the Company offers comprehensive benefits including:

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
• 401(k) with Company match, tuition reimbursement, charitable donation matching;
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.