Digital Communications Associate

Principal Responsibilities

• Create, schedule, and publish engaging organic social media content across relevant platforms (Instagram, Facebook, LinkedIn, and X) in alignment with the content calendar and broader communications strategy.
• Maintain and manage the social media calendar using Asana to ensure consistent and timely publication.
• Collaborate with the Public Policy Team to develop and schedule social media content that supports VOA-GNY's policy and advocacy efforts.
• Aid in the production of short form videos for internal and external audiences.
• Collaborate with the Development Team to manage donor contact information in VOA-GNY’s email marketing platform, ensuring lists and segments are accurate and up to date.
• Aid in the creation of external newsletters and other email marketing.
• Gather performance data across social media and email marketing channels to report out to the Communications Team and other stakeholders.
• Assist with updating website content using WordPress CMS.
• Occasionally attend events to capture high-quality photos and video, and provide on-site communications support.
• Ensure all captured media, along with media releases, is properly archived and tagged for future use.
• Perform other related duties as assigned.

Qualifications

• Bachelor’s degree in marketing, communications or related field
• 2-3 years of experience in social media management, digital marketing, or communications; nonprofit experience preferred.
• Strong proficiency across relevant social media platforms.
• Ability to manage multiple tasks, meet deadlines, and work effectively within a team.
• Experience working in video editing tools (e.g., CapCut, Adobe Premiere) to produce short-form video content.
• Familiarity with graphic design tools (e.g., Adobe Creative Suite: InDesign, Photoshop, and Illustrator).
• Strong organizational skills; experience with project management tools like Asana is a plus.
• A data-driven mindset with the ability to gather and analyze metrics and draw actionable conclusions.
• Excellent written and verbal communication skills.

Benefits

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retailment Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth.