Digital Analytics & Engineering Manager
1-800 Contacts · Draper, UT · 2 days ago
HybridFull-time
What You’ll Do
- Lead digital analytics and measurement strategy across web and mobile app experiences.
- Use quantitative and qualitative data to understand customer behavior, identify friction, and influence marketing, product, and customer experience strategy.
- Lead the design, implementation, and evolution of digital analytics solutions, ensuring data is accurate, scalable, and useful.
- Own and advance our Adobe analytics ecosystem, including Adobe Analytics, Customer Journey Analytics, Adobe Experience Platform, and Adobe Tags.
- Partner closely with Product and Engineering teams to define analytics requirements, develop technical specifications, and implement high-quality measurement solutions.
- Design and maintain data layers, event schemas, identity strategies, classifications, and other foundational components of our digital measurement architecture.
- Develop and implement JavaScript-based analytics and marketing technology solutions across digital experiences.
- Establish quality assurance processes that improve the reliability and trustworthiness of digital data.
- Lead analysis of A/B tests and other experimentation efforts, providing timely results, post-impact analysis, and clear next-step recommendations.
- Create reporting and analytical frameworks that evaluate digital performance and identify the largest opportunities for improvement.
- Partner across Analytics, Marketing, Product, Engineering, and Data teams to align measurement strategy with broader business priorities.
What You'll Need
- Bachelor’s degree in a quantitative, technical, or related field—or equivalent professional experience.
- 8+ years of experience in digital analytics, analytics engineering, marketing technology, or a related field.
- Deep experience with digital analytics platforms and a strong understanding of web and mobile app measurement.
- Strong experience with Adobe Analytics and Adobe Tags; experience with Customer Journey Analytics and Adobe Experience Platform is highly preferred.
- Experience designing and implementing analytics solutions, including data layers, event tracking, custom dimensions and metrics, identity, and data classification.
- Proficiency with JavaScript and a strong working knowledge of HTML, JSON, regular expressions, CSS selectors, and browser-based debugging tools.
- Experience with tag management systems and client-side and/or server-side data collection.
- Strong understanding of analytics implementation testing, debugging, and quality assurance.
- Experience with experimentation, including A/B testing, test design, statistical analysis, and post-impact measurement.
- Excellent communication skills with the ability to make complex analysis and technical concepts clear, relevant, and actionable.
- Proven ability to lead complex, cross-functional projects from ambiguous problem through implementation and measurable results.
- A collaborative leadership style with the ability to challenge assumptions, influence decisions, and build strong relationships across technical and business teams.
- Curious, detail-oriented, and tenacious—you enjoy getting to the root of difficult problems and making good systems even better.