Digital Advertising Delivery Specialist

About the role

The Digital Advertising Delivery Specialist sits within the Customer Delivery Audience Solutions function and reports to the Advertising Delivery Senior Manager. The role owns end-to-end delivery of digital advertising campaigns in an assigned portfolio – setup, in-flight monitoring, optimisation, and close-out reporting – and acts as the day-to-day operational contact for those campaigns. It works across Google Ad Manager, ADvendio, and adjacent ad serving platforms, coordinating managed service contractors who handle volume execution. The role supports sales colleagues from pre-sale through the full campaign lifecycle.

Responsibilities

• Deliver digital campaigns end-to-end against agreed specifications – from pre-sale support through setup, in-flight monitoring, and close-out reporting – acting as the day-to-day operational contact for your portfolio.
• Support sales colleagues with inventory availability, deliverable specifications, pacing, and performance across the campaign lifecycle.
• Maintain portfolio documentation and follow and help maintain standard operating procedures and delivery checklists.
• Monitor pacing, CTR, viewability, and other metrics; flag at-risk campaigns, suggest options, and execute approved optimisations in Google Ad Manager and other platforms.
• Investigate and resolve routine delivery, creative, targeting, and reporting issues across Google Ad Manager, ADvendio, and adjacent systems; escalate complex issues with context.
• Brief managed service contractors on volume setup, creative trafficking, and reporting, and perform pre-launch QA on their output before go-live.

Requirements

• Experience in digital advertising operations, ad ops delivery, or a closely related campaign delivery role.
• Familiarity with ad serving platforms (e.g. Google Ad Manager) and booking systems (e.g. ADvendio or equivalent).
• Strong organisational skills – able to manage multiple concurrent campaigns, deadlines, and quality checks across a portfolio.
• Good attention to detail, particularly in campaign setup, creative compliance, and targeting.
• Confident with delivery metrics – able to monitor pacing and performance and act on established optimisation processes.
• Clear written and verbal communication – able to support sales colleagues, brief contractors, and produce stakeholder updates.

Preferred Qualifications

• Advertising operations experience in a B2B publishing or media environment.
• Familiarity with additional ad serving platforms (e.g. AdButler).
• Exposure to programmatic delivery or revenue recognition processes.
• Experience coordinating or briefing managed service or outsourced resources.

Benefits

We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programs we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package.

Pay

The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting. Roles in the United Kingdom, Canada, USA, Austria, Czechia, Denmark, France, Greece, Italy, Netherlands, Romania, or Spain. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.

Schedule

When applying, please attach your resume/CV to be considered.