Digital Adoption Coordinator (City of Cleveland) - ACC Member

About the role

This is a full-time ACC AmeriCorps position with the City of Cleveland. The American Connection Corps (ACC), an AmeriCorps program of Lead For America (LFA), helps communities build digital connectivity to expand opportunity and economic mobility.

About The City Of Cleveland

The City of Cleveland aims to improve quality of life by strengthening neighborhoods, delivering services, embracing diversity, and making Cleveland a desirable city. In 2024, the city launched a partnership with DigitalC to connect households to affordable broadband and secured funding for a digital skills workforce development program.

Position Overview

In January 2024, the City of Cleveland began a partnership with DigitalC to expand community outreach and awareness. The ACC Fellow will support this initiative and assist with a pilot digital skills workforce development program at local Rec Centers.

Key Responsibilities

• Support community outreach and awareness efforts
• Afford staff by supporting communication, coordination, and progress tracking for participating community partners
• Afford staff by assisting with the coordination and implementation of a digital skills workforce development program at Rec Centers
• Afford staff by assisting with collecting, organizing, and documenting information for vendor performance metrics
• Afford staff by documenting program activities, participant feedback, and implementation outcomes
• Afford staff by sharing observations and recommendations with staff to inform future program planning and potential expansion

Learning & Development Opportunities

As an ACC Member, you will receive structured training and support throughout your service year, including:

• A two-week-long virtual orientation with the national cohort
• A week-long, in-person national Winter Institute
• Twice-monthly virtual training on skills for service
• Dedicated 1:1 support from a Lead For America Program Coordinator
• Twice-monthly peer pod meetings for networking and professional development

Requirements

• Passion for community service and connecting neighbors to digital tools, skills, and opportunities
• Strong communication and interpersonal skills
• Ability to work independently and collaboratively within a team
• Interest in gaining experience in community development or digital inclusion

Eligibility

• U.S. Citizen, National, or Lawful Permanent Resident
• High school diploma or GED equivalent
• At least 17 years old by the start of service
• No more than four (4) previous AmeriCorps State/National terms

Timeline

We are currently recruiting Members to serve from September 8th, 2026 - August 13th, 2027. Members will serve full-time (approximately 40 hours per week).

Application Process

Submit Your Application: Complete the application on the next page to join our general talent pool. Host Site Review: Our host site organization will review your application and invite those moving forward to interview. Lead For America Interview: Finalist candidates will be invited to interview with the Lead For America team.

Benefits

• $33,000 living stipend
• $7,395 Segal Education Award
• Healthcare coverage
• Childcare benefits
• Student loan forbearance during service
• Fully-funded ACC Winter Institute

Note

The ACC program does not offer part-time or remote member positions at this time.