Digital Accessibility Program Manager
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to extract content.
From posting:
- About the role: The description includes "Please note: We will consider both Hybrid and Remote candidates for this role. The Digital Accessibility Program Manager serves as the operational and subject matter backbone to the Office of Digital Accessibility’s service delivery. This role owns the day-to-day functioning of the digital accessibility program in managing the service portfolio, conducting accessibility evaluations, ensuring the quality, accuracy, and timeliness of accessibility reviews from team members, engaging directly with campus clients on complex compliance challenges, and tracking program performance. The Digital Accessibility Program Manager reports to the Director for the Office of Digital Accessibility. The ideal candidate brings both digital accessibility expertise and strong program management skills, serving as a critical bridge between technical staff and Stanford clients by translating findings, balancing competing priorities, and ensuring clients leave every engagement with clear, actionable guidance. They are equally comfortable guiding a campus web team through a remediation roadmap, reviewing an engineer's audit report for accuracy and completeness, and prioritizing and managing competing tasks with concurrent deadlines."
That's about the role.
- Core Duties: list of duties (Program Management, Program Evaluation, Planning And Analysis, Client Management). Also later "Responsibilities" section repeats similar content but we can combine.
- Minimum Education And Experience: Bachelor’s degree and eight years of relevant experience, or combination of education and relevant experience.
- Knowledge, Skills And Abilities: list.
- About Us: description of Stanford.
We need sections: About the role, Responsibilities, Requirements (maybe Education/Experience), Qualifications (maybe Knowledge, Skills And Abilities), Skills (maybe part of KSA), Benefits, Pay, Schedule. The posting does not mention Benefits, Pay, Schedule. So we should NOT include those sections.
We need to avoid boilerplate like EEO, accommodation, etc. Remove those.
We need to preserve all substantive information.
We need to use for section headings. Use - for any list of duties/requirements/benefits, and
for prose.
We need to decide which sections to include:
- About the role: prose.
- Responsibilities: list of duties (Core Duties). Could be a list.
- Requirements: Education and Experience.
- Qualifications: Knowledge, Skills And Abilities (maybe also include "Relevant subject matter expertise").
- Skills: maybe separate but we can combine with Qualifications? The instruction: prefer a few substantive sections over many thin ones. Could combine Knowledge, Skills And Abilities into Qualifications section. But they ask to use headings like Qualifications, Skills. If we combine, we might still have both headings but one could be empty -> not allowed. So we need to decide: either include Qualifications with KSA, and maybe Skills not needed. Or include Skills with KSA and not Qualifications. Which is more appropriate? The posting has "Knowledge, Skills And Abilities". That could map to Skills section. Qualifications could be Education/Experience. But they also have Minimum Education And Experience as a separate section. So we could have:
- About the role
- Responsibilities
- Requirements (Education/Experience)
- Skills (Knowledge, Skills And Abilities)
- About Us (maybe not a standard heading but could be included as "About the organization"? Not in list. The allowed headings are About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. About Us is not listed; we could either omit or treat as About the role? Probably we should include About Us as part of About the role? But we already have About the role. Could add a separate section "About Us" but not allowed heading. So we might incorporate that prose into About the role or drop it. The instruction: "Prefer a few substantive sections over many thin ones." So we could merge About Us into About the role.
Thus sections: About the role (includes role description + About Us), Responsibilities (duties), Requirements (Education/Experience), Skills (Knowledge, Skills And Abilities).
We must not repeat job title as heading.
We must not include Job ID etc.
We must remove boilerplate: EEO, accommodation, equal opportunity, etc.
We must preserve all substantive information: ensure we keep all details from the posting except boilerplate.
Let's extract substantive content:
From the posting:
- Please note: We will consider both Hybrid and Remote candidates for this role.
- The Digital Accessibility Program Manager serves as the operational and subject matter backbone to the Office of Digital Accessibility’s service delivery. This role owns the day-to-day functioning of the digital accessibility program in managing the service portfolio, conducting accessibility evaluations, ensuring the quality, accuracy, and timeliness of accessibility reviews from team members, engaging directly with campus clients on complex compliance challenges, and tracking program performance.
- The Digital Accessibility Program Manager reports to the Director for the Office of Digital Accessibility.
- The ideal candidate brings both digital accessibility expertise and strong program management skills, serving as a critical bridge between technical staff and Stanford clients by translating findings, balancing competing priorities, and ensuring clients leave every engagement with clear, actionable guidance. They are equally comfortable guiding a campus web team through a remediation roadmap, reviewing an engineer's audit report for accuracy and completeness, and prioritizing and managing competing tasks with concurrent deadlines.
- Core Duties (list):
Program Management:
- Manage the digital accessibility service intake pipeline by triaging incoming requests, assigning work, tracking progress, and ensuring reviews and consultations are completed on schedule.
- Coordinate with Office of Digital Accessibility staff on workload planning, deadline management, and service delivery priorities.
- Maintain quality standards for digital accessibility deliverables and consult with digital accessibility engineers on complex findings or edge cases requiring additional interpretation.
- Ensure findings are presented in a manner that is solution-focused and actionable for both technical and non-technical clients.
- Oversee the interpretation, implementation and compliance with digital accessibility standards and regulations.
- Recommend actions and/or resolve complex issues with institutional partners that span organizational and university boundaries.
Program Evaluation:
- Evaluate how existing accessibility tools are offered and based on configuration, adoption, and use, if they are meeting program goals or when alternatives should be considered.
- Identify trends in accessibility issues across campus and surface insights that inform strategy and resource planning.
- In coordination with the Director, track and maintain key performance indicators and program metrics, including service volume, review turnaround times, client satisfaction, remediation outcomes, and compliance trends.
Planning And Analysis:
- Under supervision of the Director, execute strategic plans for the Office of Digital Accessibility, leveraging subject matter expertise to meet regulatory and technical challenges for digital accessibility.
- Design and evolve the digital accessibility service delivery model, determining how core services (e.g., audit intake, remediation consultation, procurement review, training) are structured and delivered to improve client experiences.
- Apply a creative mindset and bring the ability to think outside the box to create innovative service offerings.
Client Management:
- Advise clients on how accessibility requirements should be applied to specific vendor evaluations while balancing the intersection of technical standards, compliance obligations, and institutional constraints.
- Support clients on complex compliance requirements, including situations requiring creative or non-standard solutions.
- Navigate difficult conversations with stakeholders who are resistant to or overwhelmed by accessibility requirements.
- Translate technical remediation findings into actionable guidance for non-technical content owners, developers, and procurement staff.
- Responsibilities (list):
- Lead strategic planning and analysis for complex functions or programs with significant business, regulatory and/or technical challenges requiring subject matter expertise.
- May provide development of program or function from initial concept to implementation.
- Manage the administration and evaluation of programs or functions.
- Oversee the interpretation, implementation and compliance with policies and regulations.
- Recommend actions and/or resolve complex issues that often span organizational boundaries.
- Represent the program or function at the university level and/or to external/internal stakeholders and constituencies.
- Develop and manage outreach strategy that includes relationship development, communications, and compliance.
- Oversee or supervise staff in the development and implementation of programs or functions.
- May develop and/or oversee budgets; manage finances including monitoring, analyzing, forecasting, and reporting.
- Minimum Education And Experience:
- Bachelor’s degree and eight years of relevant experience, or combination of education and relevant experience.
- Knowledge, Skills And Abilities:
- Demonstrated leadership skills and ability to influence and motivate constituencies which could span multiple organizational boundaries.
- Demonstrated excellent planning, organizational and analytical skills.
- Demonstrated ability to make sound business decisions using good business judgment and innovative and creative problem-solving.
- Demonstrated ability to manage financial, organizational and staff resources.
- Excellent interpersonal and communications skills with the ability to cultivate professional and business partnerships.
- Relevant subject matter expertise.
- About Us:
- At Stanford, every employee plays a part in our mission for a better tomorrow—from researchers to operations and from food services to educators. Join our team to work towards a future you believe in.
- The job duties listed are typical examples of work performed by positions in this job classifications and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
- Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a help ticket .
- Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. See Admin Guide 1.7.4: Equal Employment Opportunity, Non-Discrimination, and Affirmative Action Policy; Know Your Rights: Workplace Discrimination is Illegal .
We need to remove boilerplate: the last paragraphs about EEO, accommodation, etc. Also the sentence about job duties typical examples etc maybe considered boilerplate? It's part of the job description but could be considered generic. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." The paragraph about job duties typical examples is not exactly EEO but could be considered generic boilerplate. However it's part of the job description; but it's a standard disclaimer. I'd say remove it as it's boilerplate. Also the accommodation sentence is boilerplate. So we should remove those.
Thus About Us content we keep: "At Stanford, every employee plays a part in our mission for a better tomorrow—from researchers to operations and from food services to educators. Join our team to work towards a future you believe in."
We might also keep the sentence about job duties typical examples? I'd lean to remove as it's generic. But the instruction says preserve ALL substantive information; that sentence is somewhat substantive but it's a disclaimer. I'd remove it as boilerplate.
Thus final About the role section will include the note about hybrid/remote, role description, ideal candidate, plus the About Us sentence.
Now we need to format.
We'll output:
About the role
Please note: We will consider both Hybrid and Remote candidates for this role. The Digital Accessibility Program Manager serves as the operational and subject matter backbone to the Office of Digital Accessibility’s service delivery. This role owns the day-to-day functioning of the digital accessibility program in managing the service portfolio, conducting accessibility evaluations, ensuring the quality, accuracy, and timeliness of accessibility reviews from team members, engaging directly with campus clients on complex compliance challenges, and tracking program performance. The Digital Accessibility Program Manager reports to the Director for the Office of Digital Accessibility. The ideal candidate brings both digital accessibility expertise and strong program management skills, serving as a critical bridge between technical staff and Stanford clients by translating findings, balancing competing priorities, and ensuring clients leave
- for any list of duties/requirements/benefits, and
for prose. We need to decide which sections to include: - About the role: prose. - Responsibilities: list of duties (Core Duties). Could be a list. - Requirements: Education and Experience. - Qualifications: Knowledge, Skills And Abilities (maybe also include "Relevant subject matter expertise"). - Skills: maybe separate but we can combine with Qualifications? The instruction: prefer a few substantive sections over many thin ones. Could combine Knowledge, Skills And Abilities into Qualifications section. But they ask to use headings like Qualifications, Skills. If we combine, we might still have both headings but one could be empty -> not allowed. So we need to decide: either include Qualifications with KSA, and maybe Skills not needed. Or include Skills with KSA and not Qualifications. Which is more appropriate? The posting has "Knowledge, Skills And Abilities". That could map to Skills section. Qualifications could be Education/Experience. But they also have Minimum Education And Experience as a separate section. So we could have: - About the role - Responsibilities - Requirements (Education/Experience) - Skills (Knowledge, Skills And Abilities) - About Us (maybe not a standard heading but could be included as "About the organization"? Not in list. The allowed headings are About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. About Us is not listed; we could either omit or treat as About the role? Probably we should include About Us as part of About the role? But we already have About the role. Could add a separate section "About Us" but not allowed heading. So we might incorporate that prose into About the role or drop it. The instruction: "Prefer a few substantive sections over many thin ones." So we could merge About Us into About the role. Thus sections: About the role (includes role description + About Us), Responsibilities (duties), Requirements (Education/Experience), Skills (Knowledge, Skills And Abilities). We must not repeat job title as heading. We must not include Job ID etc. We must remove boilerplate: EEO, accommodation, equal opportunity, etc. We must preserve all substantive information: ensure we keep all details from the posting except boilerplate. Let's extract substantive content: From the posting: - Please note: We will consider both Hybrid and Remote candidates for this role. - The Digital Accessibility Program Manager serves as the operational and subject matter backbone to the Office of Digital Accessibility’s service delivery. This role owns the day-to-day functioning of the digital accessibility program in managing the service portfolio, conducting accessibility evaluations, ensuring the quality, accuracy, and timeliness of accessibility reviews from team members, engaging directly with campus clients on complex compliance challenges, and tracking program performance. - The Digital Accessibility Program Manager reports to the Director for the Office of Digital Accessibility. - The ideal candidate brings both digital accessibility expertise and strong program management skills, serving as a critical bridge between technical staff and Stanford clients by translating findings, balancing competing priorities, and ensuring clients leave every engagement with clear, actionable guidance. They are equally comfortable guiding a campus web team through a remediation roadmap, reviewing an engineer's audit report for accuracy and completeness, and prioritizing and managing competing tasks with concurrent deadlines. - Core Duties (list): Program Management: - Manage the digital accessibility service intake pipeline by triaging incoming requests, assigning work, tracking progress, and ensuring reviews and consultations are completed on schedule. - Coordinate with Office of Digital Accessibility staff on workload planning, deadline management, and service delivery priorities. - Maintain quality standards for digital accessibility deliverables and consult with digital accessibility engineers on complex findings or edge cases requiring additional interpretation. - Ensure findings are presented in a manner that is solution-focused and actionable for both technical and non-technical clients. - Oversee the interpretation, implementation and compliance with digital accessibility standards and regulations. - Recommend actions and/or resolve complex issues with institutional partners that span organizational and university boundaries. Program Evaluation: - Evaluate how existing accessibility tools are offered and based on configuration, adoption, and use, if they are meeting program goals or when alternatives should be considered. - Identify trends in accessibility issues across campus and surface insights that inform strategy and resource planning. - In coordination with the Director, track and maintain key performance indicators and program metrics, including service volume, review turnaround times, client satisfaction, remediation outcomes, and compliance trends. Planning And Analysis: - Under supervision of the Director, execute strategic plans for the Office of Digital Accessibility, leveraging subject matter expertise to meet regulatory and technical challenges for digital accessibility. - Design and evolve the digital accessibility service delivery model, determining how core services (e.g., audit intake, remediation consultation, procurement review, training) are structured and delivered to improve client experiences. - Apply a creative mindset and bring the ability to think outside the box to create innovative service offerings. Client Management: - Advise clients on how accessibility requirements should be applied to specific vendor evaluations while balancing the intersection of technical standards, compliance obligations, and institutional constraints. - Support clients on complex compliance requirements, including situations requiring creative or non-standard solutions. - Navigate difficult conversations with stakeholders who are resistant to or overwhelmed by accessibility requirements. - Translate technical remediation findings into actionable guidance for non-technical content owners, developers, and procurement staff. - Responsibilities (list): - Lead strategic planning and analysis for complex functions or programs with significant business, regulatory and/or technical challenges requiring subject matter expertise. - May provide development of program or function from initial concept to implementation. - Manage the administration and evaluation of programs or functions. - Oversee the interpretation, implementation and compliance with policies and regulations. - Recommend actions and/or resolve complex issues that often span organizational boundaries. - Represent the program or function at the university level and/or to external/internal stakeholders and constituencies. - Develop and manage outreach strategy that includes relationship development, communications, and compliance. - Oversee or supervise staff in the development and implementation of programs or functions. - May develop and/or oversee budgets; manage finances including monitoring, analyzing, forecasting, and reporting. - Minimum Education And Experience: - Bachelor’s degree and eight years of relevant experience, or combination of education and relevant experience. - Knowledge, Skills And Abilities: - Demonstrated leadership skills and ability to influence and motivate constituencies which could span multiple organizational boundaries. - Demonstrated excellent planning, organizational and analytical skills. - Demonstrated ability to make sound business decisions using good business judgment and innovative and creative problem-solving. - Demonstrated ability to manage financial, organizational and staff resources. - Excellent interpersonal and communications skills with the ability to cultivate professional and business partnerships. - Relevant subject matter expertise. - About Us: - At Stanford, every employee plays a part in our mission for a better tomorrow—from researchers to operations and from food services to educators. Join our team to work towards a future you believe in. - The job duties listed are typical examples of work performed by positions in this job classifications and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. - Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a help ticket . - Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. See Admin Guide 1.7.4: Equal Employment Opportunity, Non-Discrimination, and Affirmative Action Policy; Know Your Rights: Workplace Discrimination is Illegal . We need to remove boilerplate: the last paragraphs about EEO, accommodation, etc. Also the sentence about job duties typical examples etc maybe considered boilerplate? It's part of the job description but could be considered generic. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." The paragraph about job duties typical examples is not exactly EEO but could be considered generic boilerplate. However it's part of the job description; but it's a standard disclaimer. I'd say remove it as it's boilerplate. Also the accommodation sentence is boilerplate. So we should remove those. Thus About Us content we keep: "At Stanford, every employee plays a part in our mission for a better tomorrow—from researchers to operations and from food services to educators. Join our team to work towards a future you believe in." We might also keep the sentence about job duties typical examples? I'd lean to remove as it's generic. But the instruction says preserve ALL substantive information; that sentence is somewhat substantive but it's a disclaimer. I'd remove it as boilerplate. Thus final About the role section will include the note about hybrid/remote, role description, ideal candidate, plus the About Us sentence. Now we need to format. We'll output:
About the role
Please note: We will consider both Hybrid and Remote candidates for this role. The Digital Accessibility Program Manager serves as the operational and subject matter backbone to the Office of Digital Accessibility’s service delivery. This role owns the day-to-day functioning of the digital accessibility program in managing the service portfolio, conducting accessibility evaluations, ensuring the quality, accuracy, and timeliness of accessibility reviews from team members, engaging directly with campus clients on complex compliance challenges, and tracking program performance. The Digital Accessibility Program Manager reports to the Director for the Office of Digital Accessibility. The ideal candidate brings both digital accessibility expertise and strong program management skills, serving as a critical bridge between technical staff and Stanford clients by translating findings, balancing competing priorities, and ensuring clients leave