Dietetic Assistant-20

This position may be assigned a variety of fundamental food service duties, working as a team to deliver high quality food and service to patients and customers.

Responsibilities

• Prepares all work areas for operation, per task assignment.
• Fills bucket with sanitizing solution and maintains sanitizer strength throughout shift.
• Set-up, restocks, cleans, and organizes assigned area as necessary.
• Gathers utensils based on correct portions.
• Produces and maintains quality food and beverage products:
  • Prepares attractive and appetizing foods utilizing quality ingredients.
  • Prepares timely products, fresh throughout service and not in excess (batch production).
  • Utilizes leftovers, following the first in, first out method.
  • Follows menu cycle and standardized recipes.
  • Correctly portions food.
• Provides quality services to result in customer/patient satisfaction:
  • Greets customers, takes orders, and serves efficiently.
  • Remains focused on the customer and service throughout the encounter.
  • Is knowledgeable about food ingredients and allergens; asks cook or manager if unsure.
  • Addresses customer complaints in a polite, professional manner.
  • Removes trash from service areas promptly and cleans spills with appropriate caution signage.
• Merchandises area through:
  • Clean, uncluttered, attractive, and orderly arrangement of work area.
  • Attractive and informative displays and garnishes (includes signage, labels, and price stickers in retail areas).
• Ensures that all activities meet sanitation, safety, and quality control guidelines:
  • Proper use of cleaning chemicals.
  • Documents refrigerator, dish machine, or other equipment temperatures as assigned.
  • Alerts facilities and management of malfunctioning equipment.
  • Properly operates, cleans, and stores equipment in assigned area.
  • Properly cleans and sanitizes work surfaces throughout scheduled shift.
  • Properly stores and labels food items and chemicals.

Requirements

• Must have a valid Food Service Worker Permit (FSWP) from Monongalia County Health Department (MCHD) prior to starting OR obtain a MCHD Temporary FSWP no later than the first Wednesday of employment and a permanent MCHD FSWP within 1 month of start date (next available class).
• Must maintain a valid MCHD FSWP throughout employment.
  • Until a Temporary FSWP is obtained: May not handle exposed food or any food contact surface, equipment, or utensil; may be trained on tray delivery and complete general department orientation.

Preferred Qualifications

• High School Diploma or Equivalent.

Skills

• Exceptional customer service in a fast-paced, direct customer order, and multi-tasking environment.
• Ability to understand written and oral communication.

Physical Requirements

• Ability to lift up to 50 lbs.
• Ability to pull a fully loaded patient meal cart (approx. 250 lbs).
• Ability to stand for entire shift.

Working Environment

• Noisy setting with deadline pressures.
• Work area may be hot, cold, and/or wet.
• Interaction with customers in some assignments.
• Work with cleaning and dishwashing chemicals.

Schedule

• Scheduled Weekly Hours: 40
• Shift: Evening
• Includes alternating weekend shifts and alternating holiday shifts.
• Deli role (DL3) hours: early (9:00 AM – 5:30 PM) and late (11:00 AM – 7:30 PM).