Dietary Worker

Job Responsibilities

• Function comfortably in a fast-paced, performance-based call center environment.
• Maintains friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers.
• Adaptable to customer needs.
• Responsible for patient customer service functions of answering phones, taking menu orders, answering questions, or if unable to answer, appropriately directing calls from patients as it relates to their meal or other nutritional needs.
• Uses software to record patient orders.
• Maintains general knowledge of therapeutic diets to ensure meal orders are processed accurately.
• Works closely with doctors, nurses, and the Food & Nutrition team to ensure accurate patient nutrition.
• Maintains the privacy, safety, and dignity of each customer by observing client confidentiality and by closely adhering to safety and sanitation standards.
• Maintains compliance with ARAMARK’s standards of operation.
• Adheres to ARAMARK’s Business Conduct Policy at all times.
• Maintains all records and reports to ensure compliance with all local, state, and federal regulations and codes.

Qualifications

• Previous customer service and/or call center experience preferred.
• Experience in food service, as a dietary clerk, or in a related field preferred.
• Needs to communicate fluently in the English language, bilingual or multilingual a plus.
• Ability to stay calm under pressure.
• Comfort with using technology including web-based software, keyboard, and telephone headset for the majority of shift.
• Typical typing of 35 ? 45 wpm.
• Must be flexible and adaptable to change.

Benefits

• Comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
• Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.
• Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

Pay

The hourly rate for this position is $17.00 to $17.00. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.

Schedule

There is no predetermined application window for this position, the position will close once a qualified candidate is selected.