Diet Concierge, Dietary, PT, Shift Varies

About Baptist Health

Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians, and 200 outpatient centers, urgent care facilities, and physician practices across Miami-Dade, Monroe, Broward, and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we've been named one of Fortune's 100 Best Companies to Work For. In the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.

What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Our culture is rooted in purpose, and every team member plays a part in making a positive impact.

Responsibilities

• Initiates meal service for patients and ensures patient receives diet according to prescribed diet order.
• Processes meal order and verifies meal selections, assembles tray where applicable, delivers meal, and optimizes patient experience through excellent customer service and meal rounds.
• Retrieves trays after meal.
• Utilizes excellent communication skills while interacting with patients, staff, and guests.
• Establishes rapport with patients/family members and displays empathy and compassion.
• Processes and delivers enteral supplies.
• Verifies allergies, preferences, and expedites meal service for assigned area.
• Collaborates with dining services staff to facilitate meal service.
• Works independently in an unsupervised environment.

Requirements

• High School diploma, GED, or equivalent training/experience.
• Food safety certification required within 90 days of job entry.
• Excellent customer service skills.
• Experience with computer-related skills, including wireless printing, iPads, and hardware maintenance.
• Basic knowledge of Medical Nutrition Therapy preferred.
• Strong written and verbal communication skills, including phone etiquette.
• Strong interpersonal and organizational skills.
• Self-motivated and able to work independently.
• Less than 1 year of relevant experience required.

Benefits

• Career growth and development opportunities with clear pathways and ongoing support.
• Comprehensive health and wellness resources.
• Wellness program that can help eliminate medical plan deductible, reducing out-of-pocket healthcare costs.
• Tuition reimbursement to support continued learning and advancement.

Pay

Estimated pay range for this position is $16.00 - $18.38 per hour, depending on experience.