Diagnostic Trainer

Responsibilities

• Creates, develops, implements, and manages the internal diagnostic technician training program to ensure newly hired and existing staff are trained and perform at the required skill level.
• Provide hands-on training and education to new diagnostic technicians on the use of ophthalmic equipment, diagnostic testing procedures, and patient interaction protocols.
• Develop, update, and deliver training materials, including written guides, presentations, and hands-on demonstrations.
• Evaluate the proficiency of trainees through tests, observations, and feedback sessions to ensure they meet established competency standards.
• Continuously assess training programs for effectiveness and make necessary adjustments to improve learning outcomes. This includes traveling to off-site locations to support training needs.
• Ensure that technicians are proficient in operating and maintaining diagnostic equipment, such as OCT, IOL, retinal cameras, visual fields, and other ophthalmic instruments.
• Stay updated on the latest ophthalmology diagnostic technologies and incorporate them into training materials and procedures.
• Troubleshoot and provide guidance on equipment malfunctions or technical issues that may arise during training.
• Educate technicians on proper patient handling, including preparing patients for diagnostic testing, ensuring comfort, and addressing concerns during procedures.
• Promote patient safety and confidentiality, adhering to HIPAA and other regulatory guidelines in all training activities.
• Instructs, coaches, and guides lead technicians to develop their ophthalmic technicians to support diagnostic testing in off-site locations.
• Maintain high accuracy and patient care standards for trained technicians.
• Provides performance/skills feedback to technician supervisor.
• Participates in the planning and develop diagnostic-specific training sessions for the annual continuing education conference for allied health professionals and ensures the program meets JCAPHO accreditation requirements for continuing education credits.
• As required, participates in meetings, in-service, professional development, and other institutional activities.

Requirements

• Minimum Education & Experience: Bachelor's degree in human resources, Education, or Business Administration and 3 years related experience required, or equivalent combination of education and experience.
• Licenses and Certifications: Current Ophthalmic Medical Technologist (COMT) certification by Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) upon hire preferred.

Qualifications

• Knowledge of medical terminology with emphasis on ophthalmic anatomy and physiology.
• Ability to stay updated on the latest ophthalmology diagnostic technologies and incorporate them into training materials and procedures.
• Strong communication and interpersonal skills to educate and guide technicians.
• Ability to troubleshoot and resolve technical issues during training.
• Experience in creating and delivering training materials.
• Ability to travel to off-site locations to support training needs.