Diagnostic Technician
About the role
To be a team member of the Driven by Dobbs family, you must be dedicated to supporting the company’s mission, vision, and values. OUR MISSION: To be the leader in the automotive tire and service aftermarket industry in every market that we operate in providing premier service to our guests. POSITION OVERVIEW: Driven by Dobbs, our family of brands brings together Dobbs Tire and Auto Centers—founded in 1976 in South St. Louis, MO as a family-owned complete auto care provider—and Conrad’s Tire Express & Total Car Care, founded in 1969 in Cleveland, OH. Together, we have grown into a rapidly expanding, multi-market automotive service organization that will operate across eight states in 2026, with continued growth on the horizon. Across all locations, customers can expect a full selection of quality tire brands and comprehensive automotive services, ranging from routine maintenance to advanced diagnostics and engine repair. Our investment in training, development, safety, and overall team wellbeing empowers our people to deliver exceptional service every day. Rooted in a culture that extends beyond the shop, we proudly support local organizations and charities in the communities where our teams live and work. We are seeking a Diagnostic Technician to perform accurate and efficient diagnostic work on a wide range of vehicle systems to ensure repairs exceed customer expectations. This role includes diagnosing and resolving complex issues involving emission control systems, electrical and computerized components, drivability problems, transmissions, A/C systems, and four-wheel drive mechanisms. The technician must be proficient in all duties of both Repair and Maintenance Technicians and capable of working independently in various customer locations. Adherence to all safety regulations and proper operation of tools, equipment, and machinery is always required. The ideal candidate will demonstrate core behaviors, including drive, a desire to learn, speed of execution, attention to detail, reliability, all of which contribute to delivering the exceptional service our customers expect. CLASSIFICATION: Exempt. WORK ENVIRONMENT: Fast-paced automotive service environment. Frequent exposure to varying temperatures due to the nature of the work and shop conditions. Regular contact with automotive chemicals, including solvents, lubricants, and fluids used in vehicle maintenance and repair. Extended periods of standing, bending, and lifting tires or equipment. Requires adherence to all safety procedures and proper use of personal protective equipment (PPE). Involves teamwork, reliability, and effective communication to maintain a safe and efficient workplace. Attention to detail and a commitment to quality service are essential for success.