DIAGNOSTIC TECHNICIAN

About the role

This position is responsible for the clinical and clerical responsibilities related to quality specimen collection of various types (blood, urine, etc.) to perform diagnostic testing and appropriately get results back to ordering providers, all while delivering an exceptional customer service experience for all lab and imaging patients.

Responsibilities

• Provide optimal customer service and assist with any physical challenges related to patient visit
• Draw blood and educate patients on proper specimen collection (for specimens such as urine, stool, etc.)
• Receive, label, and prepare specimen for transport
• Serve as a resource to patients and provider offices, answering questions about testing, specimen collection, insurance requirements/medical necessity, and appropriate method for send-out labs
• Register patients, identify order issues and troubleshoot, collect patient demographics and payments, check insurance eligibility, and link orders to ensure accuracy and timeliness of test results to ordering provider
• Perform phlebotomy at a variety of locations including in-home, nursing home, or alternate clinics; may be responsible for transporting specimens
• Work closely with radiology team to assist with patient transfers, perform EKGs and other duties as assigned

Requirements

• High school diploma or equivalent
• Computer experience

Benefits

• Retirement with matching
• Up to 4 weeks paid time off in first year
• Onsite childcare
• 24/7 Wellness Center access
• Educational assistance opportunities

Pay

$16.78 - $22.65 per hour, based on relevant experience