Diagnostic Specialist - West

About the role

This is a remote field-based position covering WA, OR, NV, UT, AZ, MT and Northern California. Candidates should live in close proximity to a large airport hub.

Responsibilities

• Genotyping & Diagnostic Leadership
  • Educate healthcare providers on genetic testing to support sponsored testing programs
  • Identify educational needs within the inherited retinal disease (IRD) healthcare community
  • Provide education on high-quality genetic labs, appropriate IRD panels, and accurate result interpretation
• Cross-Functional Collaboration
  • Partner compliantly with cross-functional teams within client organizations
  • Contribute to the ongoing development and implementation of U.S. diagnostic strategy
• Stakeholder Education, Training & Advocacy
  • Identify and engage Genetic Testing Key Opinion Leaders (KOLs) with educational needs
  • Attend conferences to understand diagnostic programs and testing
  • Participate in compliant advocacy, outreach, and engagement with local organizations
  • Deliver high-quality education and provide insights to inform strategy
  • Educate HCPs and partner labs on sponsored testing utilization
  • Provide guidance on resources for post-testing questions and follow-up
  • Offer expertise on IRD gene panels and best practices for test requisition forms
  • Model inclusive behaviors and proactively manage bias in alignment with diversity, equity, and inclusion commitments
• Other duties as assigned

Expectations of the job

• Extensive travel required; capable of traveling long distances via car, plane, train
• Comfortable working with modern electronic hardware and AI tools (e.g., Microsoft Copilot, ChatGPT, Grok)

Qualifications

• BA/BS required; healthcare degree (MS, RN, PA, PharmD, PhD) strongly preferred
• Minimum 7+ years of pharma/biotech experience in commercial, clinical/medical, or diagnostics
• Proven success in high-performing, diverse teams
• Experience collaborating with KOLs, labs, and internal/external stakeholders
• Prior experience in rare or ultra-rare diseases with strong patient focus preferred
• Diagnostic and scientific acumen
• Strategic thinking and operational capability
• Ability to succeed in matrixed environments
• Persistence, resilience, and achievement orientation
• Excellent communication and presentation skills
• Cross-functional capability and strong ethical standards
• Knowledge of ophthalmology strongly preferred