Diabetes Program Supervisor RDN

About the role

Oversee the planning, implementation, and evaluation of the education services at the Diabetes and Nutrition Center at northwest Hospital while also directly providing quality clinical education to patients within the Diabetes and Nutrition Center. Acts as Quality Program Coordinator by maintaining the American Diabetes Association (ADA) Education Recognition requirements for both Northwest Hospital and multi-sites. Employs a mastery function to advise and teach other patient care associates; evaluates care delivered; and performs advanced patient care functions.

KEY REQUIREMENTS

• Provides Diabetes Self-Management Education (DSME) and Medical Nutrition Therapy (MNT) in the Diabetes and Nutrition Center.
• Provides leadership and direct supervision while still seeing patients as a clinically active coordinator.
• Counsels and educates patients on diabetes self-management and nutrition therapy.
• Conducts accurate and complete DSME and/or MNT assessments.
• Identifies and prioritizes patient/family needs.
• Develops DSME and/or MNT care plan to meet patient needs and standards of care and provides instruction on the care plan in clinic and virtually.
• Employs an advanced skill set in providing evidence-based care for diabetes and other disease states.
• Provides and develops appropriate educational materials and topics to support learning and growth to patient and/or family.
• Updates and develops department resources/educational materials to reflect current reference supported, evidence-based research and practice as needed.
• Oversees the planning, implementation, and evaluation of the DSMES (Diabetes Self-Management Education Service)service at all sites by maintaining ADA (American Diabetes Association) recognition and participating in the evaluation of the DSMES service.
• Responsible for maintaining ADA recognition and participating in the evaluation of the DSMES service's effectiveness, including outcomes tracking and CQI.
• Coordinates the identification of DSMES stakeholders, develops education for the diabetes program and community as needed, and liaises between the DSMES team members, the stakeholders, other departments, and administration.
• Provides leadership and direct supervision to members of the diabetes and nutrition team. Appropriately delegates tasks to staff as determined by department needs.
• Actively participates in performance management process and professional development for the team.
• Maintains and monitors DSME team members qualifications (CE credits, training competency, licensure, and registration).
• Maintains Diabetes Center metrics for program growth and continuous improvement opportunities.
• Maintains Diabetes and Nutrition Center metrics on a continuing basis.
• Identifies opportunities and makes recommendations for process improvements resulting in optimized patient care and efficiency of the center.
• Tracks outcome measures for ADA Recognition.
• Participates in cost containment measures including utilizing supplies efficiently within budget, provides input for budget development process, accurately recording charges and patient documentation, executing efficient patient treatment, and utilizing work time productively.
• Works collaboratively with other hospital and LBH departments to advocate for and ensure patient care needs are met, fosters community engagement, ensures compliance with hospital regulations.
• Demonstrates continuous professional growth by participating in continuing education credits for licensure and advanced certifications and to promote ongoing learning.
• Utilizes evidence-based, best practice guidelines, stays up to date with new and improving technologies for diabetes management including but not limited to medication options, CGM, working knowledge of CSII.
• Develops and maintains nutrition and diabetes management practice knowledge, motivational interviewing skills, RDN/LDN and CDCES registration and continuing education requirements.

Qualifications

• Education: Bachelor's degree in nutrition or related field
• Experience: 3-5 years
• Certification/Licensure: Registered Dietitian

Skills

• Strong clinical and administrative skills
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks and prioritize effectively
• Knowledge of diabetes management and nutrition therapy
• Ability to develop and implement educational programs
• Proficiency in using technology for patient care and education

Benefits

• Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job)
• Comprehensive health plans
• Free parking
• Wellness programs