DFW Area Residential Service HVAC Technician

Responsibilities

• Operate, maintain, and repair all residential heating, ventilation, and air conditioning equipment.
• Travel to customers’ homes to support the business and help create solutions.
• Partner with the business to diagnose issues and perform repairs.
• Support Milestone efforts to ensure effective communication with customers.
• Diagnose and repair electronic, mechanical, and electrical components of HVAC systems.
• Travel to job sites within the service area and coordinate with dispatch to maintain schedule and communicate delays.
• Maintain company vehicle: refuel, report mechanical issues, complete and submit vehicle inspection forms.
• Provide extreme customer service: interact with homeowners, collect payments, and relay information clearly.
• Maintain proper inventory of stock, parts, tools, and safety equipment on the vehicle.
• Educate homeowners on potential additional business opportunities (newer systems, service contracts, additional services).
• Participate in company‑provided training on latest industry technologies.
• Perform other job duties as directed by team leaders.

Requirements

• Minimum of 3 years of residential HVAC service experience (required).
• Active valid driver’s license with at least 3 years of clean driving history.
• Must pass background check and pre‑employment drug screen.
• Ability to communicate effectively using speech, vision, and hearing.
• Must hold a current EPA certification and be State Registered TDLR (required).
• Must be able to meet physical ability requirements: lift and move items of 75 lb or more regularly, lift 40–50 lb on raised surfaces, climb, bend, kneel, crawl, stoop frequently, carry heavy items up/down stairs, work in cramped or high places (attics, ladders, tunnels), and work in extreme weather conditions (heat, rain, snow, sleet).
• Must possess mental skills such as critical thinking, problem solving, and technical vocabulary to understand