DFC Collateral Analyst I

About the role

Driveway Finance Corporation (DFC) is a modern automotive lender and part of the Lithia & Driveway (LAD) family, one of the largest automotive retailers in North America. DFC provides flexible, customer-focused financing solutions that support both retail and commercial clients. Our innovative approach combines technology with personalized service to simplify the vehicle financing experience.

Responsibilities

• Review and update DFC repossession log with accuracy
• Assign repossession vehicles to 3rd party recovery agents in a timely manner
• Utilize high-level skip-tracing practices to obtain customer and vehicle location information
• Consistently update 3rd party vendors with the most recent location data for assigned collateral
• Navigate and update 3rd party repossession assignment systems
• Make outbound collection attempts by phone, mail, and e-mail to resolve delinquent accounts in an ethically responsible manner
• Meet or exceed established call volume and account action requirements
• Process recovery cost analysis & KBB for recovered vehicles
• Other duties as assigned

Requirements

• Knowledge of Skip Tracing techniques is preferred
• Strong attention to detail and accuracy
• Excellent verbal and written communication skills
• Proficient with Microsoft Office applications, including Excel, Word, and Windows-based systems
• Experience with outbound calls or collections is valuable

Competencies

• Does the right thing, takes action, and is able to multi-task
• Self-motivated, believes in accountability, focuses on results, makes plans, and follows through
• Team player who shares best practices, desires to keep learning, measures performance, and adapts to improve results
• Values teamwork, stays positive, and lives our values

Benefits

• Competitive pay
• Medical, Dental, and Vision Plans
• Paid Holidays
• PTO: 80 hours front-loaded on day 1
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

For a more detailed view, visit: www.totalrewards.lithiadriveway.com

Pay

$23-$25/hr

Physical Demands

• Up to 1/3 of time: standing, walking, lifting up to 25 pounds
• Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing

This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.