DevOps SRE - Senior or Lead (Remote Eligible)

About the role

Join a mission-driven technology team powering the reliability of the electric grid for millions across the central United States. At Southwest Power Pool, we keep the lights on—literally.

Responsibilities

• Design and lead implementation of large-scale, highly available infrastructure solutions across multiple platforms.
• Serve as the primary technical escalation point for complex incidents, outages, and performance issues—ensuring rapid, effective resolution.
• Establish SRE best practices and operational frameworks that raise reliability standards across the entire organization.
• Mentor and develop senior and junior SRE team members through coaching, code reviews, and knowledge-sharing.
• Partner with leadership, architects, and technical teams to align reliability initiatives with long-term architectural strategy.
• Drive continuous improvement, automation, and reduction of operational toil across environments.
• Lead major enterprise projects involving new technologies, cross-team automation, and reliability enhancements.
• Make architectural decisions that influence scalability, resiliency, and infrastructure management standards.
• Develop and execute test plans to evaluate system performance.
• Plan and schedule deployment activities and resolve release pipeline issues.
• Maintain deep knowledge of SPP's architecture and technology portfolio.
• Create and communicate technology standards and policies.
• Design and oversee implementation of integrated systems and databases.
• Ensure system and software integrations meet functional and compliance requirements.
• Conduct application testing (unit, system, regression, performance, acceptance).
• Write and translate code to enhance application performance.
• Provide architectural consulting across engineering and development teams.
• Serve as the organizational subject matter expert in SRE.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, related field, or equivalent work experience.
• Lead: 8+ years of experience building highly available systems and supporting SaaS cloud-based infrastructure.
• Senior: 6 years of experience building highly available systems and supporting SaaS cloud-based infrastructure.
• Expert knowledge of Unix/Linux systems, including basic command-line proficiency, system administration tasks, and troubleshooting skills.
• Experience using at least one scripting language such as Python, bash, PowerShell or similar.
• Experience deploying to cloud-based technology (AWS).
• Experience with continuous integration (CI/CD) and automated build tools.
• Ability to tackle problems both at large scale and the small scale.
• Good understanding of application/infrastructure security.
• Excellent communication skills; ability to communicate with distributed teams.

Preferred

• Good knowledge of algorithms, data structures, complexity analysis and software design.
• Experience with integration tools: Bitbucket, GIT, Bamboo, Jenkins, Code Pipeline, DroneCI, Docker etc.

Skills

• Strong problem-solving and decision-making skills.
• Experience with Terraform, Docker, Kubernetes or other Infrastructure/Configuration-as-code tooling.
• Knowledge of SRE best practices and operational frameworks.
• Experience with SaaS cloud-based infrastructure.
• Experience with CI/CD and automated build tools.
• Experience with cloud-based technology (AWS).
• Experience with integration tools: Bitbucket, GIT, Bamboo, Jenkins, Code Pipeline, DroneCI, Docker etc.

Benefits

Competitive and transparent pay with bonus opportunities
Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance
Relocation bonus (if applicable)
Hybrid working environment for positions that are eligible
Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP

Pay

The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process.

Schedule

This is a full-time, hybrid onsite position based in Little Rock, Arkansas. The standard schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional extended hours as needed. Fully remote work is available only for senior-level positions and above, and only for candidates residing outside a 50-mile radius of Little Rock (Central Arkansas).

Travel Requirement

This position requires minimal travel (approximately 0-15%).