DevOps/Network & Security Automation Engineer

Responsibilities

• Develop and implement network automation ideas to reduce repetitive manual health checks and eliminate the possibility of human error.
• Lead technical discussions to understand business requirements and translate them into functional specifications.
• Develop comprehensive graphical and text-based design documentation and effectively manage the implementation process from design to customer acceptance.
• Provide engineering support for projects, including design, implementation, testing, and support for new deployments, expansions, environment refreshes, and upgrades.
• Interface with multiple teams from business areas, network architecture, cloud governance, and network tools management as a team representative on feature developments and enterprise initiatives.
• Perform advanced troubleshooting to identify, resolve, and provide root cause analysis of network-related issues.
• Assist with maintaining network Co-Locations and LAN/WAN infrastructure and systems for small, regional, and large office and campus environments.
• Support a large complex data network infrastructure by using network monitoring and management tools.
• Engage in continuous learning to stay abreast of new and emerging technologies.
• Provide LAN routing, switching, wireless, and security configuration and deployment assistance within various environments.
• Make configuration standardization and upgrades for vulnerability remediation in a timely manner.
• Plan and execute OS upgrades on various network platforms, maintaining current standards.
• Provide technical expertise on secure networks technology areas.
• Assist clients through the planning, design, and implementation of secure data communications networks.
• Participate in and respond to network & security incidents.
• Perform system and network analysis using well-defined toolsets for proactive monitoring, troubleshooting, and incident response.
• Provide technical support leadership on problem calls and major incident bridges.
• Interface with multiple teams from business areas, network engineering, and management as a team representative on major incident bridges.
• Maintain documentation and contribute to enterprise learning platforms based on user reports and experience.
• Provide peer reviews of implementations, configurations, and documentation for team members.
• Assist other team members with deployment or best practices.
• Create technical deliverables including physical and logical network diagrams, network assessments, capacity planning, detailed design documents, runbooks, configurations, and change orders.

Requirements

Required

• Bachelor's degree in a related field.
• At least 3 years of network security and network infrastructure support experience.
• At least 2 years of experience with packet capture tools like Wireshark and TCPdump.
• At least 2 years of experience configuring, supporting, and troubleshooting firewalls, site-to-site IPSec VPN connections, and Network Address Translation (NAT).
• At least 2 years of experience with AWS Cloud/DevOps technology.
• Ability to work nights and weekends in an off-hour shift role for maintenance window implementations and on an as-needed basis.
• Ability to work in a Command Center environment, log on to the team phone queue, and navigate an incident tracking system.
• Office attendance is required according to corporate policy 2–3 days a week.

Preferred

• 3+ years of experience with Network Automation, including Python programming.
• 4+ years of experience in network communications, troubleshooting network, security, and cloud-based solutions.
• Proficiency in troubleshooting router and switch hardware platforms, TCP/IP, SD-WAN, and industry-standard routing protocols.
• Advanced proficiency in troubleshooting Network Firewalls, Proxies, Wireless, Load Balancers, Data, and Voice circuits.
• Experience with packet capture and analysis tools like Riverbed, Sniffer, and Wireshark.
• Experience with network management tools such as Riverbed and Spectrum.
• Experience in large, geographically dispersed network environments.
• Excellent oral and written communication skills.
• Strong organizational and interpersonal skills.
• Ability to work independently, manage multiple priorities, and focus on customer service.
• Experience interfacing with technicians, off-site dispatches, and management on major incident bridges.

Benefits

This position's pay range is $65.00/hr – $75.00/hr.