Device Deployment Technician

About the role

CompucomStaffing is seeking a qualified Device Deployment Technician to join our client's team onsite in Miami, FL.

Duties And Responsibilities

• Unpacks appropriate CPU, hardware, and software and installs each at default or to custom specifications
• Tests configured systems for appropriate functioning and troubleshoots for any errors found
• Completes all required documentation of installation, including quality assurance sheet to ensure accurate billing with respect to warranty contract, proper processing of defective products, and timely vendor returns and reimbursements
• Follows customer personal computer system hardware and software specifications based on instructions supplied
• Complies with departmental training certification requirements
• Troubleshoots malfunctioning units using efficient problem-solving techniques and departmental procedures
• Research hardware and software literature to keep abreast on new product / service developments and announcements
• Works with Lead Technicians on difficult to solve problems or configurations

Skills And Qualifications

• Strong knowledge of Win 10
• CompTIA A+ certification
• Experience with Dell Systems
• Large enterprise end-user and mobile device deployment and management experience
• Microsoft Windows 11 and InTune & Autopilot familiarity
• Experience with deployments and troubleshooting
• Great customer service skills

Pay

The rate for this position is between $19.50 - $26.00 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• AD&D insurance
• Disability plans
• Employee Assistance Program
• Paid holidays (up to 6 days annually)
• Paid time off (minimum of 10 days annually)
• Paid parental leave (minimum of 10 days annually)
• 401(k)
• FSA/HSA pre-tax benefits