Development Operations Manager
Reports to: Director of Programs & Operations
Position Type: Part-time (20 hours per week), 3-month probationary period
Location: Remote
About Milaan Foundation
Milaan Foundation is a registered 501(c)(3) nonprofit organization dedicated to building an inclusive and equal world where every girl can pursue her dreams and explore her full potential. We work at the intersection of youth development, education, health, and leadership to cultivate agency and well-being among adolescent girls in some of India's most underserved communities.
The Opportunity
Milaan Foundation is seeking a part-time Development Operations Manager to serve as the operational backbone of its fundraising efforts. This role is designed to support the CEO and Director of Programs & Operations by ensuring strong execution, organization, and follow-through across fundraising activities. This position provides exposure to fundraising and brand-building among various audiences with a small, start-up nonprofit that delivers significant impact. This is an ideal role for someone who is highly organized, detail-oriented, and enjoys building systems and supporting senior leadership in external-facing work.
Responsibilities
- Fundraising Operations & Pipeline Management
- Maintain and manage Milaan Foundation’s donor pipeline, tracking prospects from identification through stewardship.
- Manage CRM system (Give Butter) and ensure accurate, up-to-date records.
- Support the CEO in prioritizing opportunities and tracking next steps.
- Manage Milaan’s Champion Circle from cultivation to stewardship.
- CEO Support & Donor Communications
- Prepare briefing materials for donor meetings (background, talking points, next steps).
- Draft follow-up emails and support ongoing donor communications.
- Assist in preparing donor-facing materials (presentations, proposals).
- Opportunity Tracking & Research
- Conduct targeted donor and prospect research (HNWI and foundations).
- Monitor and organize inbound and outbound opportunities for CEO review.
- Events & Donor Engagement
- Provide logistical and coordination support for small, targeted donor events and Milaan’s annual Chicago gala.
- Assist with invitations, sponsorships, logistics, and follow-up.
- Assist preparation and follow-up for annual global events (UNGA, Skoll World Forum).
- Systems Support & Admin
- Help implement and maintain fundraising systems (pipeline tracking, stewardship cadence).
- Misc. admin support as needed.
Qualifications
- 3–5 years of experience in fundraising, development, or a related field
- Strong research, writing, and organizational skills
- Experience managing multiple priorities with attention to detail and deadlines
- Familiarity with CRM systems or pipeline management preferred
- Ability to synthesize information into clear, concise materials
- Self-starter with strong ownership and follow-through
Preferred Experience
- Experience in a nonprofit, social impact, or international development organization
- Exposure to fundraising from HNWIs or foundations
- Experience supporting senior leaders in externally facing roles
- Exposure to the Indian diaspora and/or foundations funding India
Personal Attributes
- Highly organized and systems-oriented
- Proactive and resourceful
- Comfortable working independently in a part-time structure
- Strong written and verbal communicator
- Mission-driven, with an interest in gender equity
Schedule
This is a part-time role (20 hours/week). Schedule is flexible and will be coordinated with the CEO and Director of Programs & Operations, with some availability needed during standard U.S. EST working hours. Potential domestic travel may be required.