Development Manager

About the role

The Development Manager plays a key role in advancing the mission of Ronald McDonald House Jacksonville by supporting and growing signature fundraising programs and community-driven initiatives.

Responsibilities

• Lead the planning, execution and growth of the Adopt-a-Room program, including donor recruitment, renewals, recognition and stewardship.
• Serve as the primary relationship manager and liaison for McDonald’s, stewarding this important partnership and identifying opportunities for growth and deeper engagement.
• Oversee the Deck the Doors holiday campaign, managing sponsor outreach, participant engagement, logistics and event execution.
• Provide support for affinity groups, helping build donor pipelines while supporting donor growth and retention.
• Serve as the primary point of contact for all third-party fundraising events, providing guidance, resources and support to community partners hosting events on behalf of the organization.
• Oversee the Hope Comes Home Radiothon, working alongside our radio partner while securing corporate and community partners to increase the reach and revenue of the promotion.
• Serve as a liaison within the community, actively building and strengthening relationships with local businesses, civic groups, community and corporate partners including stewarding in-House volunteer groups.
• Represent the organization at community events, networking opportunities and partner meetings to increase visibility and engagement.
• Ensure timely and meaningful donor recognition, acknowledgments and impact reporting.
• Always provide a smiling face and helpful attitude when in contact with House guests.
• Attend all meetings and trainings as required.

Requirements

• Bachelor’s degree preferred.
• Minimum 3 years of work experience in fundraising or related field.
• Proficiency with Microsoft Office (Excel, PowerPoint, Word).
• Experience working within a non-profit organization.
• Candidate must believe in the core values of Ronald McDonald House Jacksonville and be driven by the mission.
• Proven experience in a self-directed work environment and successful project management execution.

Qualifications

• Excellent verbal and written communication and presentation skills.
• Able to manage multiple priorities and be attentive to details in a fast-paced environment.
• Dependable, adaptable and accountable.
• High level of professionalism and customer service.
• Ability to build trust and rapport while driving action toward success.
• Proactive, resourceful and ability to work with little or no supervision.
• Ability to resolve conflicts.
• Excellent interpersonal skills and high level of emotional intelligence.
• Results-Proven Track Record - Exceeding goals and a bottom-line orientation: evidence of the ability to consistently make good decisions.
• Leadership and Organization – Exceptional capacity for managing and leading projects; a team builder who has experience in scaling up organizations; ability to connect staff both on an individual level and in large groups; capacity to enforce accountability, and ability to professionally develop a team.
• Guest Engagement – fosters a welcoming and inviting environment.
• Team Orientation & Interpersonal – highly motivated, passionate, and creative team-player with ability to develop and maintain collaborative relationships with all levels within and external to the organization.
• Service Orientation – interacts with guest families and directly gathers feedback, while addressing concerns when necessary.
• Communication – able to effectively and persuasively express self verbally and in writing, using correct language and grammar in a professional, diplomatic, and tactful manner.
• Organization & Time Management – able to work independently with minimal supervision, complete actions within established deadlines, and handle multiple priorities with strong attention to detail.
• Flexibility – availability to work evenings and weekends, as well as extended hours in and around the House, as needed.