Development Coordinator (Annual Giving Officer), Art Museum

The Sidney and Lois Eskenazi Museum of Art at Indiana University (IU), established in 1941, has grown from a small university teaching collection into one of the foremost university art museums in the country. A preeminent teaching museum, its internationally acclaimed collection includes more than 47,000 objects representing nearly every art-producing culture throughout history. Collection areas include African art, ancient art, Asian art, global contemporary art, European and American Art, Indigenous art, Oceanic art, and prints, drawings, and photography.

About the role

The Eskenazi Museum of Art seeks a passionate, philanthropic, and service-oriented individual to serve as the Development Coordinator. This role plays a significant part in coordinating the development department’s efforts in donor relations, stewardship, project management, data collection, reporting, and administrative support for the Associate Director of Development and the Senior Director of Development.

Responsibilities

Department Specific Responsibilities

• Strategically develops programs and events that benefit the museum, conducts prospect research and data management, and manages positive relationships with museum staff, other university staff, and the IU Foundation (IUF), proactively seeking strategic partnerships and opportunities.
• Qualifies prospects for all Eskenazi Museum of Art programs.
• Works a portfolio of approximately 50 prospects or existing annual fund donors and partners with the Associate Director of Development on the Henry Hope Society program development.
• Makes efficient use of prospect management systems to set parameters and identify prospects and alumni to meet, both in Indiana and out-of-state.
• Manages IU Day campaign.
• Creates, executes, and manages donor relations and stewardship programs that benefit the Eskenazi Museum of Art.
• Establishes and maintains an intentional strategy, work plan, and project timelines for a stewardship program.
• Carefully orchestrates stewardship portfolio and engagement plans associated with identified donors and documents all interactions.
• Evaluates, improves, and oversees the gift acknowledgement process to ensure all donors (individuals, corporations, and foundations) are thanked strategically and thoughtfully.
• Designs a variety of communications and marketing materials that broaden donor engagement with museum programs (e.g., 1-pagers for designated gift requests, donor proposals, event invitations, donor spotlights, acknowledgment letters, director’s remarks).
• Creates and distributes compelling print and digital fundraising materials for each campaign; tracks cost, funds received, and metrics such as return on investment for solicitation and pledge-to-donation yield.
• Designs outreach to affinity groups and forwards relationships (QPC, BPC, WPLC, Parents Fund, FoAAA, Greek houses, and other university partners).
• Plans and manages donor events, including the annual fundraiser and lunch-and-learns.
• Completes applications for development interns and co-manages interns.
• Coordinates details of donor travel with the Associate Director of Development.
• Creates the monthly NAB and HHS e-newsletter.
• Assumes a primary leadership role in directing special initiatives related to the Eskenazi Museum of Art (PIP, Arbutus Society, President’s Circle, Thank-A-Donor Day, etc.).
• Conducts Crimson data entry, including changes/additions for e-news and Schema.
• Completes Workfront reports.
• Updates restricted gift trackers and interfaces with finance for mid-cycle budget funding.
• Manages PCard and development budget reconciliations.
• Maintains museum mailing lists and donor recognition lists.
• May take on increasingly complex special projects, such as re-engaging lapsed donors, creating new annual fund campaigns, or developing and executing targeted events for potential donors.

General Responsibilities

• Plans and participates in solicitation efforts for outright annual fund gifts from alumni, parents, friends, faculty, staff, and other constituents and supporters of the university via direct mail, email, phone, in-person, and/or social media. Fundraising outreach may focus on programming or funds/needs within one school or department or may span multiple schools or departments.
• Cultivates donor relationships through regular communications and outreach events; updates, maintains, and forwards prospective and current donor files and information to other development officers as necessary.
• In coordination with manager, sets annual funds targets, contacts, and timelines by campaign. Tracks progress toward goals, reporting or presenting figures on a regular basis to manager, team, and/or department/school representatives. Progress may be monitored via an incentive plan.
• Researches, compiles, and provides metrics, facts, and general operations information about IU and its schools and departments to donors. Regularly collaborates with colleagues in relevant departments and schools and conveys donor questions/concerns related to their willingness to contribute.
• Provides an excellent donor experience through customer service, active listening, inclusive language, and thoughtful and persuasive discussion, consistently upholding the integrity and mission of Indiana University.
• May delegate administrative tasks, such as preparing and sending digital and direct mail solicitations, to other staff.

Requirements

• Bachelor’s degree in a related field.
• Some experience in fundraising, sales, a higher education foundation, or a related field.
• 2 years of relevant professional experience, preferably within higher education, arts organizations, museums, or not-for-profits.

Skills

Required

• Proficient written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority-setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast-paced, dynamic environment.
• Seeks to acquire knowledge in area of specialty.

Preferred

• Highly thorough and dependable.
• Demonstrates a high level of accuracy, even under pressure.
• Proactive, extremely organized, diplomatic, and professional demeanor.
• Demonstrated ability and experience with fundraising and project management.
• Knowledge of alumni relations, development, and fundraising concepts focusing on donor cultivation, solicitation, and stewardship.
• Advancement or fundraising/development background.
• A high level of design, writing, and editing skills.
• Comfortable dealing with a range of constituents.
• Requires a high level of initiative and interpersonal skills; proactively seeks opportunities for partnership to achieve development goals.
• Very flexible and helpful; occasional evening and weekend hours, as needed.
• Fluency in Microsoft Office, especially Word, Excel, Outlook, and PowerPoint, and design software; willingness to learn specialized Museum software.
• Knowledge of basic art historical and museum terminology.
• General computing literacy and familiarity with IU Foundation computing systems (CRIMSON, CREAM, REEHER, ETA, IQ) and IU computing systems.

Schedule

Monday - Friday, 8:00am - 5:00pm. Occasional evening and weekend hours required for events and engagements.

Pay

Up to $53,000.00 annually based on education and experience.

Benefits

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance.
• Health savings account with generous IU contributions.
• Healthcare and dependent care flexible spending accounts.
• Basic group life insurance paid by IU.
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance.
• Base retirement plan with generous IU contributions, subject to vesting.
• Voluntary supplemental retirement plan options.
• Tuition subsidy for employees and family members taking IU courses.
• 10 paid holidays plus a paid winter break each year.
• Generous paid time off plans.
• Paid leave for new parents and IU-sponsored volunteer events.
• Employee assistance program (EAP).

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.