Development Assistant

Main Function

Serves as main support person to the Philanthropy Department for Cayuga Medical Center Foundation (CMCF), Schuyler Health Foundation (SHF), and The Cancer Resource Center (CRC). Assists with all special events and fund-raising activities with the goal of providing support and increased revenues. Will provide support for the Cayuga Medical Center and Schuyler gift shops.

Duties And Responsibilities

• Is responsible for the management of the Raiser's Edge fund-raising database, including gift entry, biographical updates, tracking relationships with stakeholders, and reporting and monitoring progress.
• Responsible for making all gift deposits, along with accurate and timely entries and processing all gifts received by the Philanthropy Office for Cayuga Medical Center Foundation, Schuyler Health Foundation and The Cancer Resource Center including contributions from employees.
• Prepare reports for the Accounting Department on gifts, invoices, receipts, sales, pledges, and special contributions for the Philanthropy Department and the Gift Shops. Ensures reports are accurate. Ensures all gifts and receipts are reconciled with accounting and validated monthly.
• Is responsible for the preparation and generation of correspondence to donors. This includes gift acknowledgments with a 72-hour turnaround, timely and accurate pledge reminders, support all recurring gift programs, credit card charges, EFT's and follow-up on any issues with donors as needed.
• Provides a high level of customer service to patients, donors, prospective supporters, volunteers, staff and maintains strict confidentiality. Takes initiative to ensure all requests are responded to thoughtfully and thoroughly, using appropriate judgment for follow-up.
• Is responsible for the overall office management. Provides general office support, answering phones, ordering office supplies, assisting Philanthropy Department staff with projects, including events. Takes, prepares and distributes minutes, in support of the Foundation Boards, Community Advisory Board, Committees, meetings as needed.
• Takes part in attending all annual mandatory educational programs as required by position.

Education

Associate's degree required, Bachelor's degree preferred.

Experience

• Three years minimum in office setting,
• Demonstrated skills in customer service,
• Accurate management of data,
• Attention to detail,
• Strong writing and editing skills are required.

Competencies

• Microsoft Office competency,
• Experience in fund-raising-based database management and entry is preferred.

Specific Experience

Specific experience with Raiser's Edge a plus.

Interpersonal Relationships

The candidate must show an ability to maintain good interpersonal relationships among staff, other Medical Center personnel, volunteers and community-at-large.

Coordination

The candidate must show an ability to coordinate department activities harmoniously.

Physical Demands

Some physical effort is required. Light objects lifted with some reaching and stooping. Exposure Category Category III. Tasks that involve no exposure to blood, body fluids, or tissues. And Category I tasks are not a condition of employment.